Payroll Officer

About Us

We are an arm’s length body of the Welsh Government, responsible for the strategy, funding and oversight of:

• further education
• higher education including research and innovation;
• apprenticeships
• adult community learning; and local authority maintained school sixth forms.

We work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart.

Our values really matter to us, they help shape the culture of our organisation:

• Dysgu (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons.
• Cydweithio (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone.
• Cynnwys Pawb (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential.
• Rhagori (to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be.

We are proud to be a Disability Confident employer and accredited as a Living Wage employer.

Location

Our headquarters is in 2, Capital Quarter, Cardiff, which has been specifically designed to meet our needs. This is where most colleagues will meet to collaborate, both with each other and with stakeholders.

As we operate across Wales, we also have limited office and collaboration space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil.

Main Purpose of the Job

As Payroll Officer you will support in the delivery of an efficient and effective Payroll and Pension service.

You will process monthly payroll requests, undertake data entry on the Payroll system, produce essential reports, and assist in producing monthly statutory returns so Medr meets its obligations to HMRC and Cabinet Office.

Supporting the Payroll Manager in the delivery of an excellent payroll service, you will work closely with the People and Culture Team and other stakeholders to pay staff and our Board members correctly and on time.

What you'll be doing

• Process staff payroll changes, payment of staff salaries, Board Members remuneration, statutory and voluntary deductions from pay.
• Produce reporting for the Payroll Manager, such as gross salary costs, employer costs, statutory and voluntary deductions, and net payments, so that monthly actions are carried out accurately and to processing deadlines.
• Raise payment requests and submit to Finance for payment.
• Perform checks on expense claims, checking that taxable elements have been identified, so reporting to HMRC is accurate.
• Support the organisation in meeting its statutory reporting requirements and deadlines, working with the Payroll Manager on the completion of monthly returns for HMRC and the Civil Service pension scheme.
• Maintain a strong relationship with our People and Culture Team, working together to deliver successful outcomes.
• Operate as a secondary point of contact for all HMRC and pension scheme notifications and enquiries.
• Maintaining payroll records and ensuring data integrity.
• Review and update key payroll guidance and policies, incorporating best practices.
• Provide excellent customer service and answer staff questions, on payroll and pension in a timely manner, knowing when to seek advice on more complex questions.

Key Challenges

• Getting it right first time while working to strict deadlines.
• Problem solving technical queries. The issues can arise at short notice with a quick resolution required.
• Knowing when to lead on dealing with a query and when it needs advice from others.

About your team

The payroll function is part of the Procurement, Payroll and Finance Team, led by the Chief Financial Officer.

The Payroll Officer reports to the Payroll Manager.

The team’s philosophy is to help and support our colleagues, believing in excellence, integrity, and dedication. We apply our professionalism to build strong and efficient policies and processes, enabling Medr to operate as a highly effective organisation. We uphold the highest standards in the stewardship of public funds, ensuring Medr meets its contractual and statutory obligations.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

We are really interested in you as an individual and what you will bring to our organisation.

Our assessment process is designed to help us get to know you better enabling us to appoint someone who will thrive in the role and who shares our organisational values.

If you are interested in working with us, please send us your application and personal statement through Civil Service Jobs.

The following attributes/experience will be assessed at sift stage:

• Accountable - You demonstrate pride and passion in your work, consistently delivering high-quality results.
• Curiosity - You ask insightful questions and seek to understand complex issues.
• Experience of processing Payroll and the Civil Service Pension Scheme with strong technical knowledge of Payroll and Pension processes, legislation and statutory requirements.
• Experience of working in a role that works to tight timescales with excellent attention to detail.

To be fair to everyone who applies, we won’t accept:

• Late applications
• Applications with missing or incomplete information
• Personal statements over 1,250 words

The deadline for application submission is Sunday 8 November.

Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

All applications will be notified of their outcomes via Civil Service Jobs at sift and interview stage.

Candidates who successfully navigate the sift stage will be required to complete an online exercise to enable us to determine their behavioural and personality preferences. Immediately on completion you will be given a report which highlights your strengths plus some development tips to help you prepare for interview. Candidates should note that the online exercise is not intended to eliminate anyone from consideration. Instead, it serves as a tool to aid in the decision-making process.

Following this, you will be required to participate in an interview on Tuesday 24 November.

In addition to the attributes/experience assessed at sift stage, the remaining attributes will also be assessed at interview:

• Resilient- You adapt effectively to change and persevere to achieve goals in demanding situations.
• Act with Integrity - You act with integrity, consistently aligning your actions with the organisation's values and professional standards.

We strive for a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are happy to discuss any person-centred adjustments required to the recruitment process. Please contact swyddi@medr.cymru

We're looking forward to meeting everyone invited to interview at our headquarters in 2, Capital Quarter, Cardiff. We don’t usually pay travel expenses, but if this presents a real barrier to your attendance in person or if you require a reasonable adjustment, please let us know in advance by emailing swyddi@medr.cymru so we can discuss and agree arrangements prior to your interview.

Following interview we are committed to offering constructive and actionable feedback to support you on your future career journey.

Next steps

Interested…? Want to find out more?

We know how important it is for you to find out more about us so we will be holding a virtual information session for candidates on Wednesday 28 October at 10:00 on Microsoft Teams. This session will not be recorded.

This will be an opportunity for you to hear more about our organisation; the role and how we invest in our people.

If you would like to attend, register by emailing swyddi@medr.cymru

Feedback will only be provided if you attend an interview or assessment.