Paralegal Business Manager

As a Paralegal Business Manager, you manage paralegal staff, lead change initiatives, and use performance management systems to ensure casework and administrative tasks are handled efficiently and effectively.

You have a pivotal role within the local community and work with criminal justice system partners to make changes and improvements that meet stakeholder and business needs.

You must complete a Civil Service judgement test before submitting your application. The test closes at 1pm on Wednesday 21 October 2026. Once you have completed the test, you have until 11:55pm on Wednesday 21 October to submit your full application.

The Crown Prosecution Service is based in England and Wales. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role. There’s no guarantee that we will grant this approval.

You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8–12 weeks after the application closing date. You are expected to commence employment as soon as possible following the expiry of your notice period. Requests for significantly later start dates may not be accommodated.

Management experience is essential for this post. This will be assessed throughout the selection process.

These posts are available at any Crown Prosecution Service office location. We will ask you to confirm your preferred location. Offers are made in merit order in line with your location preference order. It’s not guaranteed that we will be able to accommodate your location preference.

CPS Cymru-Wales - Cardiff, Mold and Swansea - Reserve List only

CPS East of England - Chelmsford, Ipswich and Norwich - 1 post available, other successful candidates added to Reserve List

CPS East Midlands - Leicester and Nottingham - Reserve List only

CPS North East - Middlesbrough and Newcastle - 2 posts available

CPS North West - Carlisle, Manchester and Preston - Reserve List only

CPS South East - Brighton, Canterbury and Guildford - Reserve List only

CPS South West - Bristol, Exeter and Truro - Reserve List only

CPS Wessex - Eastleigh, Portsmouth and Swindon - Reserve List only

CPS West Midlands - Birmingham and Stoke - 6 posts available

CPS Yorkshire and Humberside - Hull, Leeds and Sheffield - Reserve List only

Your roles and responsibilities include:

• following guidance from senior manager and prosecutors to ensure casework is handled efficiently and effectively
• ensuring compliance with systems and processes within your team
• dealing with casework problems raised by staff providing advice and guidance
• allocating cases to Crown Prosecutors, Paralegal Officers and Paralegal Assistants
• effectively monitoring team performance and producing performance data.
• conducting performance and development reviews and in-year reviews for all direct reports
• ensuring new staff receive appropriate induction training, work allocation and development
• managing the training, workload and performance of the casework and administrative team
• managing and monitoring attendance, discipline and welfare within your team, and actively promoting self-development
• maintaining standards in relation to Investors In People management processes
• monitoring an expense budget, managing prosecution costs and handling the assessment, negotiation and payment of counsel fees

A copy of the full job description is attached.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Recruitment process

The recruitment process consists of an online test, online application, assessment and interview.

Meet and Engage Sessions

There will be two meet and engage sessions held for this post at the following dates/times:

Thursday 8 October 1pm: https://meetandengage.com/amu4552t0

Wednesday 14 October 1pm: https://meetandengage.com/amu45eluc

If you would like to attend, please click the link next to your chosen date to sign up.

Online tests

Before submitting your application, you’re invited to complete an online Civil Service judgment test. You must successfully complete the test to progress to the next stage. Please complete the online test as soon as possible – we recommend within 24-48 hours. The closing date/time for the test is Wednesday 21 October 2026 at 1pm.

We send you an invitation to take the test and provide full instructions about how to complete it. The test can’t be taken on mobile phones or tablets.

For more guidance about the online Civil Service tests, please see the GOV.UK website: Civil Service online tests - GOV.UK (www.gov.uk)

Behaviours

You are asked to complete a statement of no more than 250 words for each of the following behaviours, setting out how you consider your personal skills, qualities and experience match the specified behaviours and requirements:

• Leadership
• Communicating and influencing
• Managing a quality service

You also need to demonstrate the Crown Prosecution Service or Civil Service values.

The panel has the right to assess the lead behaviour ‘Leadership’ first. If the standard on this behaviour isn’t met, the other behaviours won’t be considered and your application won’t progress. The panel also has the right to raise the minimum standard pass mark. The panel may also refer to the lead behaviour at the interview stage to determine merit order.

CV

You’re not required to upload your CV. However, when submitting your application there is a ‘CV section’. You are required to provide information about your employment and/or academic history for the past three years. The CV section will be used as supporting evidence, it won’t be assessed.

It’s your responsibility to provide the specified information in the requested format to ensure that you're considered for the post.

If you're unable to cover three years through employment or academic history, you must provide a character reference for clearance purposes.

Interview

The interview and assessment are expected to take place from Monday 16 November to Friday 27 November.

Your interview may take place online through Microsoft Teams or in person, depending on which area you select. A member of our recruitment team will be in touch with guidance. If you have any queries about this, contact Calum.Chisholm@cps.gov.uk and James.Smith1@cps.gov.uk

You should keep these dates free or notify us if you're not available. We'll make every effort to accommodate your date preferences but we can't guarantee it.

We use behaviours to help us understand your experience, to see if you're a good fit for the role. You are assessed against HEO in the Civil Service success profiles behaviours framework. We are assessing 3 behaviours at interview and assessment stage:

• Leadership (lead)
• Delivering at pace
• Making effective decisions

Strengths

Strengths are tested at interview stage - the strengths tested are not shared before the interview.

Other

This is a full-time post. We do consider requests for flexible, part-time working and job share, always considering the operational needs of the department.

Please note that the CPS is unable to offer visa sponsorship. If you require visa sponsorship to work in the UK, you will not meet the eligibility criteria for this role.

Clearance

If successful, you are required to secure a Security Check clearance, for which you must have a current valid UK address.

If successfully appointed, we ask you to complete a character enquiry form, and nationality and immigration questionnaire and national security vetting form.

If you're a Crown Prosecution Service member of staff, you won’t need to do a Disclosure and Barring Service check as you already hold this clearance.

The job you’re applying for is covered by Article 3(a) of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, consequently Section 4(2) of that Act doesn’t apply. You’re required to disclose all previous convictions and cautions including spent convictions. Failing to make a full declaration will result in withdrawing your offer of employment if our checks reveal convictions that haven’t been disclosed.

To be cleared to Security Check clearance level, you have to be able to meet the residency requirement in the Cabinet Office guidance. For the Crown Prosecution Service, this is three years within the last five years.

Reserve list

If you're recommended by the selection panel but not appointed to the current vacancies, you’re put on a reserve list for 12 months. You may be offered another Paralegal Business Manager post in the Crown Prosecution Service if a vacancy comes up during this period. We may also approach candidates on the waiting list to fill other roles that require similar knowledge and experience.

Civil Service Commission

If you’re dissatisfied with the recruitment process and wish to make a complaint, please contact Strategic.Resourcing@cps.gov.uk with your concerns.

If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commission complaints page Recruitment Complaints - Civil Service Commission

Civil Service Commission Recruitment Principles can be found at https://civilservicecommission.independent.gov.uk/recruitment/

Details of the Civil Service Nationality Rules are located at https://www.gov.uk/government/publications/nationality-rules

Candidates are subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website at https://www.gov.uk/browse/visas-immigration/work-visas

Feedback will only be provided if you attend an interview or assessment.