Marketing & Communications Manager
Student Loans Company
- Department
- Student Loans Company
- Location
- Glasgow, Darlington, Llandudno
- Openings
- 1 post
- Grade
- Other
- Salary
- £52,658
- Closing
- 13 days left
- Profession
- Administration
- Contract
- Fixed term
- Security clearance
- BPSS
- Working pattern
- Full-time
Job summary
We have an exciting opportunity for a Marketing & Communications Manager, on a secondment for approx. 12 months, to cover maternity leave.
What they’re looking for
- Excellent understanding of customer-focused marketing and communications principles, with the ability to translate business objectives into effective campaigns.
- Skilled in developing marketing and communications plans using structured planning frameworks.
- Ability to apply behavioural insight or evidence-based approaches to influence audience understanding or behaviour.
- Ability to brief, plan, organise, execute and evaluate marketing projects to agreed timescales, budgets and quality standards.
- Understanding of accessibility principles and their application to customer communications and marketing content.
- Awareness of data protection principles and their application to marketing and communications activity, including direct marketing and digital campaigns.
- Excellent interpersonal and stakeholder management skills, with the ability to work across multiple projects and teams.
- Practical experience of working in a customer-focused marketing and communications role, with a track record of developing and delivering campaigns that support business or organisational objectives.
- Experience managing or contributing to the leadership of a multi-disciplinary team, such as marketing executives, designers, social media specialists or campaign coordinators.
- Proven capability in working across multiple stakeholders, including senior colleagues, to align communications and marketing activity with wider organisational priorities.
- Expertise in planning, delivering and evaluating marketing campaigns across a range of digital and traditional channels.
- Knowledge of managing budgets and resources for marketing or communications activity, with an understanding of financial controls and reporting.
Job description
As Marketing & Communications Manager, you will lead the delivery of customer-facing marketing and communications activity for their assigned business area, directing a multi-disciplined team to produce campaigns and content that are digitally focused, customer-driven and consistent with SLC's brand. The role plays a key part in shaping how customers experience SLC's services, ensuring communications are clear, accessible and effective in supporting both customer understanding and behaviour change.
Working closely with senior stakeholders across the business, the role holder brings insight and evidence to shape marketing strategy and communications approaches, as well as ensuring activity is delivered to a professional standard that reflects best practice across government communications.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
Shortlisted candidates will be contacted to attend an interview
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
Similar vacancies
- Case Administrator - Advance into Justice - National (Ref: 20612) · HM Prison & Probation Service · £24,645+
- PEP Case Administrator - National (Ref: 20693) · HM Prison & Probation Service · £24,645+
- Case Administrator - Caernarfon - Sentence Management (Wales) (Ref: 21689) · HM Prison & Probation Service · £24,645+
- 4106 - Lands Branch Team Support · Welsh Government · £27,302+
- Case Administrator - Colwyn Bay - Sentence Management (Wales) (Ref: 21690) · HM Prison & Probation Service · £24,645+