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Learning, Culture & Capability Support Officer

The Electoral Commission

Department
The Electoral Commission
Location
Cardiff, Edinburgh
Openings
1 post
Grade
Other
Salary
£29,224 to £30,198
Closing
4 days left
Profession
Administration
Contract
Fixed term
Security clearance
BPSS
Working pattern
Full-time
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Job summary

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we continue to deliver our five-year Corporate Plan, the Commission is building on a period of growth and change, expanding our workforce and modernising how we deliver our services to better support the needs of a changing democracy. As our organisation develops and adapts to meet future challenges, this post will play a vital part in supporting that progress and helping ensure we remain responsive to the democratic needs of voters, campaigners, parties and electoral administrators across the UK.

About the role

This role provides essential administrative and operational support to the Learning, Culture and Capability team, helping to ensure the smooth delivery of learning and organisational development activity across the Commission.

Working across a broad range of activities, you will coordinate learning programmes, manage systems and processes, respond to enquiries and support the delivery of key people initiatives. The role plays an important part in helping colleagues access the tools, resources and development opportunities they need to perform at their best and contribute to a positive employee experience.

What they’re looking for

  • We are seeking an organised and proactive administrator who can manage a varied workload and provide excellent support to both colleagues and stakeholders.
  • You will be able to build positive working relationships, communicate effectively with people at all levels and take ownership of your responsibilities. You will also be comfortable working with systems, data and processes while maintaining a high level of accuracy and attention to detail.
  • You will ideally have:
  • Experience providing administrative support in a busy environment
  • Strong organisational and prioritisation skills
  • Excellent written and verbal communication skills
  • Experience working with systems and producing reports
  • Good attention to detail and accuracy
  • The ability to manage multiple tasks and deadlines effectively
  • A collaborative approach and commitment to providing excellent customer service

Job description

Key responsibilities include:

  • Managing the team inbox and responding to enquiries
  • Coordinating learning and organisational development activities
  • Maintaining learning systems and records
  • Producing reports and management information
  • Raising purchase orders and processing invoices
  • Supporting the delivery of wider people, culture and capability initiatives
  • Providing effective administrative support across the team

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

  • Your name, address, phone number, email or other contact details
  • Your date of birth or age
  • Gender, ethnicity, nationality or other personal identifiers
  • A photo of yourself
  • Remove educational dates as these are a clear indication of your age

There is no requirement to include your primary education details.

Do include:

  • Your employment history including employers and dates of employment
  • Explanation for gaps in your history
  • Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

  • Application deadline: 26 October 2026 (23:59)
  • Assessment Centre: Week Commencing 2nd November
  • Anticipated start date: December 2026

Assessment centre will be held virtually via Microsoft Teams

Feedback will only be provided if you attend an interview or assessment.

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