Learning and Training Manager

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Chief Operating Officer Group works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The group is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.

We’re looking for an engaging and experienced professional to lead and deliver the full learning cycle for Health, Safety and Fire (HSF) training across the Home Office. This role is central to designing and delivering high-impact learning that supports a safe and compliant environment for over 53,000 colleagues.

The role involves identifying learning needs, engaging stakeholders, and , delivering, and evaluating training that meets legislative requirements, HSE standards, and National Occupational Standards. Working closely with subject matter experts, you will develop specialist knowledge and operate with a high degree of autonomy.

You will manage multiple learning projects, prioritising activity to meet organisational needs while delivering training for both operational and non-operational staff. During quieter periods, you will promote learning opportunities, support HSF Business Partners, create learning resources, and deliver initiatives such as lunch-and-learn sessions and toolbox talks to strengthen safety culture.

The successful candidate will build strong relationships across government, align learning programmes with strategic priorities, and deliver engaging training ranging from accredited courses to bite-sized learning sessions. Excellent communication and stakeholder management skills are essential.

You will also provide expert advice, drive continuous improvement, evaluate training effectiveness, and manage resources efficiently to ensure value for money and measurable impact.

Key Responsibilities:

• Deliver the full learning lifecycle, including scoping, designing, delivering and evaluating HSF learning products, ensuring content is accurate, accessible and aligned with legislation, standards and departmental policies.
• Engage stakeholders to understand needs, gather feedback, and ensure solutions meet organisational requirements.
• Develop and maintain learning materials and training records in line with HSE requirements, National Occupational Standards and internal governance.
• Coordinate external training providers (e.g., IOSH) to commission specialist HSF courses, to, ensuring quality, consistency and alignment with Department needs.
• Deliver high-quality learning across all levels - including Senior Civil Servants and emergency support roles e.g. fire marshals, in both classroom and virtual environments, providing clear guidance and adapting delivery to meet diverse needs.
• Build effective working relationships with Home Office colleagues and wider government to share best practice and identify collaboration opportunities.
• Support HSF capability by developing additional learning products and promoting awareness across the Department. Monitor and evaluate the impact of learning solutions, using data to refine future training .
• Manage multiple projects concurrently, balancing delivery with wider L&D priorities.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Travel

Frequent overnight travel will be required to attend meetings, deliver training and engage with stakeholders. Travel and subsistence costs will be reimbursed in line with standard Home Office policy.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 1st September 2026.

As part of the application process, you will be asked to complete:

• CV
• Personal Statement (maximum 750 words).
• Evidence of the Behaviour Communicating and Influencing (maximum of 250 words per Behaviour).

Your CV should consist of your career history, qualifications and skills/experience, including any key achievements in each role.

Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift – from 3rd September 2026.

The sift will be held on the Personal Statement, CV, Behaviour Communicating and Influencing as listed in the advert.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining elements submitted (CV and Lead Behaviour). Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted elements scored and will only receive a sift score for that assessed at the initial sift.

3. Interview - from 24th September 2026.

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert). All Behaviours listed in the selection process will be scored at the interview.

The interview will take place on MS Teams.

In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation question/scenario will be disclosed closer to the interviews.

The presentation will be assessed against 'Experience' on the 'Success Profiles' and will be assessed against the 'Essential Criteria' as listed in the job advertisement.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location preferences

You can select up to three locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred locations and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Reserve lists will be held for each location. Candidates will be appointed in merit order by location.

Breaking Tied Scores

The behaviours have been ranked in order of importance to enable us to differentiate between candidates with tied interview scores.

Northern Ireland

Northern Ireland is part of the UK. As stated in the Belfast Agreement, also known as the Good Friday Agreement, the Government of the United Kingdom of Great Britain and Northern Ireland and the Government of Ireland recognise the birth right of all the people of Northern Ireland to identify themselves and be accepted as Irish or British, or both, as they may so choose, and accordingly confirm that their right to hold both British and Irish citizenship is accepted by both Governments and would not be affected by any future change in the status of Northern Ireland.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Feedback

Feedback will only be provided if you attend an interview or assessment.