Lead Agile Delivery Manager

We are looking for a Lead Agile Delivery Manager with extensive hands-on experience of driving the delivery of large-scale digital products and services in complex, multi-team environments.

This is an exciting opportunity to join Data Enablement, a key part of DWP Digital's modernisation programme. You will work with teams at the forefront of data transformation and as such, this role requires an experienced, self-motivated, and confident Lead Agile Delivery Manager. You will be part of a senior leadership team, contributing to the strategic aims of DWP Digital and providing line management within your area.

We’re looking for people with a passion for agile delivery and the behaviours to inspire and guide teams.

Here, you’ll do work that matters and makes a difference. Come and help us develop DWP’s data services of the future.

As a Lead Agile Delivery Manager, you will:

• Deliver strong agile leadership of complex, scaled programmes with multiple stakeholders. Define and assure clear outcomes, delivery and resource plans, ensuring teams are clear on what they need to do.
• Be accountable for designing and orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at scale, driving innovation and proactively changing the status quo.
• Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with the ability to build capability in both delivery teams and partners via leadership, role modelling and coaching behaviours and techniques.
• Lead delivery of complex areas of work involving multiple teams and senior stakeholders, including hybrid delivery environments, building momentum and managing multiple competing demands, finding the right balance between technical, user and security stakeholder needs.
• Be able to build consensus across different services and products and to mediate between teams to achieve successful outcomes, adapting delivery approaches to meet the needs of teams balancing live service responsibilities alongside change and development activity.
• Communicate with clarity to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity.
• Optimise the delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. Be able to manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues.
• Champion the products and services developed by Enablement across DWP and its partners, maximising usage and uptake across the organisation.
• Provide effective oversight of the use of third parties, ensuring value for money, strategic alignment with technical and business strategies and integration with Civil Service teams.
• Role model the behaviours and culture we value in DWP, creating safe and supportive environments for all teams, encouraging them to experiment, deliver and thrive, and making failure a safe part of learning.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Stage 1: Application

Your application will consist of four parts:

1. A Personal Details application form.

2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.

3. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria below:

• Proven experience leading complex delivery portfolios or programmes, coordinating work across multiple teams, managing dependencies and ensuring successful delivery of strategic outcomes.
• Exceptional stakeholder management and influencing skills, with experience building trusted relationships and constructively challenging senior leaders, sponsors, suppliers and delivery teams to achieve shared objectives.
• Experience leading organisational change and transformation, driving continuous improvement, challenging established ways of working and enabling teams to operate effectively in complex or ambiguous environments.
• Demonstrable experience establishing and improving delivery governance, standards and ways of working, ensuring effective risk management, transparency and consistent delivery performance across teams.
• Experience building high-performing and inclusive delivery cultures, including coaching, mentoring and developing capability to support continuous learning and professional growth.
• Experience managing commercial and supplier relationships, including governance, negotiations, performance management and the resolution of complex delivery issues and risks.

4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Maintaining Delivery Momentum. This statement should be used to provide example(s) of how you meet the criterion below:

• Create an effective delivery ecosystem, setting the delivery culture and methods across multiple teams and workstreams, driving a culture of continuous improvement. Direct and coach teams to ensure successful delivery of projects, products and services, aligned with organisational goals.

Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide.

The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.

An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.

If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

• You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential criteria and technical skill.

You will be asked to do a 5-minute presentation on the following topic:

What do you see as the challenges to delivering large scale digital services at pace in complex agile environments, involving multiple delivery teams and stakeholders? How have you as a leader addressed them?

The use of visual aids such as PowerPoint is permitted. There will be a further 5 minutes for questions.

Interviews will take place from early to mid-November 2026. Sift and Interview dates to be confirmed.

Further Information:

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

All successful candidates and those placed on reserve will be posted in merit list order by location.

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Further Information​

At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

Find out more about working for DWP on the DWP Careers Hub.

Reserve List

A reserve list may be held for a period of 6 months from which further appointments can be made.

If you are placed on a reserve list but we cannot immediately offer you a post, please note:

• If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
• If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.

Disability Confident Scheme

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

Reasonable Adjustments

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Integrity, plagiarism and Civil Service Principles

The Civil Service values honesty and integrity and expects all candidates to abide by these principles.

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.

Examples of plagiarism can include:

• Presenting the work, ideas and experience of others as your own
• Copying content or answers from an online or published source that is not your own

Disclosure and Barring Service and Internal Fraud Database Checks

To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If successful and transferring from another Government Department, a criminal record check will be carried out.

Important

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.

Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.

Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

Feedback

Feedback will only be provided if you attend an interview or assessment.