Lawyer & Business Support Officer *vacancy information updated

HM Land Registry is looking for a Lawyer and Business Support Officer to join our Lawyer and Business Support Team (LBST). This is an exciting opportunity to support legal operations at the heart of the organisation, working alongside Land Registration Lawyers, Land Registrars and senior leaders across the Legal Operations Group.

In this varied and rewarding role, you will provide high-quality executive and business support, helping to ensure that operational and strategic priorities are delivered effectively. You'll be a trusted point of contact for senior colleagues, helping to coordinate activities, manage information and support decision-making across a dynamic and professional environment.

You will act as the Land Registration Lawyers’ contact point for caseworkers and customers for queries on dispute work or cases referred to lawyers, and process objections and disputes in line with HMLR procedures and guidance, seeking lawyer input or referring upwards if necessary. You will provide administrative support to the lawyers in managing cases, such as drafting of letters, collation of data (often from HMLR Service Delivery), serving notices and dealing with electronic correspondence. In addition to this, you will prepare case summaries for the Land Registration Division of the Property Chamber (First-tier Tribunal) for lawyer sign off and manage and process basic small indemnity claims, referring upwards where necessary.

You will provide case management and administrative support to Land Registrars and Land Registration Lawyers, including maintaining and reviewing record logs and databases, liaising with HMLR Casework Teams to provide and obtain relevant documentation, and managing the file library and stand-overs. You will be responsible for supporting the Directorate Support Managers and the Data and Register Integrity Group Leadership Team by undertaking other ad hoc duties as required.

The role will provide an exciting opportunity to develop your own skills as well as joining an enthusiastic and focused national team; enjoy excellent levels of support from colleagues around the country; benefit from further development opportunities and continued training.

Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Upon applying you will be required to complete a Verbal & Numerical test before you can proceed with the rest of your application.

Then to apply for this vacancy, you will need to complete the short online application form and an anonymous CV that will demonstrate how you meet the essential criteria set out in the person specification and/or job description.

You will also be asked to complete a Personal Statement section (in no more than 750 words) and this should be used to outline your skills and experience for the role and detail how you meet the essential experience criteria listed below:

• The ability to work well under pressure and manage a broad ranging workload with competing demands
• Ability to take responsibility for processes and process improvement
• The ability to respond quickly and positively to new developments in a rapidly changing environment

In the event of high application numbers we may use the below as the lead criteria during the pre-sift/sift stages.

• The ability to work well under pressure and manage a broad ranging workload with competing demands

If successful at the sift stage, you will be invited to attend a blended interview, which we anticipate will be held on week commencing 5th October 2026.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

The interview will assess the experience and behaviours listed in the attached job description. The assessment of the behaviours during the interview will be candidate lead and more information will be provided to those applicants successful at the sift stage.

Candidates may refer to notes within their interview, but they should be used as a prompt only.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

The Civil Service values honesty and integrity and expects all candidates to share these values. Please ensure all examples provided throughout the recruitment process are representative of your own experience. Any instances of plagiarism or other forms of cheating (including the improper use of artificial intelligence) will be investigated and, if proven, the application will be withdrawn.

Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.

HMLR expect everyone to spend at least 60% of their working time in the office.

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.