Investigations Team Leader – Core Business

As an Investigations Team Leader – Core Business you will be a part of a dynamic and inclusive Investigations team working to deliver and set direction of investigations.

Alongside the Investigations Team Leader – Performance and Resourcing, you will be responsible for ensuring delivery of high quality, robust and independent investigations and demonstrating our values in all aspects of your role.

You will oversee Lead Investigators, whilst also ensuring their personal and professional development, in order to achieve investigation excellence and meet quality standards. You will play a key role in quality assurance and will have responsibility for ensuring the quality of investigations and investigation products.

You will play a critical role in ensuring timely resolutions of investigations and maintaining investigative integrity.

General:

• Ensure consistent and high-quality investigations delivery against minimum standard and performance targets and in line with policy.
• Contribute as a member of the wider Investigations team to the management and development of the Investigations function.
• Form part of the 24-hour national on call rota which will include working unsociable hours in order to manage deployment to incident scenes to direct scene management and ensure that all necessary action is taken to preserve and recover evidence
• Develop and implement effective collaborative working with all other directorates within the IOPC to continuously improve performance and drive culture change.
• Responsible for fostering team behaviours that align with IOPC Values and Behaviours.
• Maintain professional expertise and keep up to date with relevant legislation, policy and good practice in order to strive for operational excellence.

Transformation:

• Actively participate in the IOPC Transformation programme to ensure that we do what only the IOPC can do and deliver effective, timely and high-quality investigations.
• Identify ways to improve the way in which investigations are completed and delivered.

Role specific:

Delivery:

• Provide structured supervision and DRIVE meetings to ensure Lead Investigators are confident, competent and engaged.
• Conduct case supervision and regular reviews of investigations to ensure they are progressing to a high quality and in line with the case supervision procedure.
• Perform an assurance function to ensure operational policy and procedure is followed and minimum standards are complied with.
• Ensure systems i.e. CMS are utilised effectively and ensure necessary data is recorded accurately.
• Work closely with Lead Investigators to proactively direct investigations and understand capacity requirements.
• Undertake oversight work in relation to designated forces and stakeholder groups as agreed.
• Contribute towards identified policy or oversight areas as agreed.
• Support Lead Investigators with their development, performance management and welfare in order to create a resilient workforce that can adapt to change and challenges.
• Support the Investigations Manager – Core Business with recruitment, workforce planning, identifying gaps in resource needs and supporting with recommending strategies to fill any gaps.
• Liaise with internal and external stakeholders as appropriate to retain confidence in the investigation.
• Address risks proactively to ensure investigations remain credible and transparent; taking steps to understand risk, reduce and mitigate against it, and escalate where necessary.
• Offer advice, guidance and direction where appropriate to forces, HMRC, and UKBA in matters relating to deaths, serious injury or other referrals.
• Work collaboratively with Investigations Team Leader – Performance & Resourcing to provide feedback on the performance of investigators.
• Deputise for the Investigations Manager – Core Business, where appropriate, to provide internal and external leadership across the full sphere of operational delivery activities.

Decision Making:

• Advise or act as the decision maker in delegated cases in accordance with the decision-making framework.

Cultural Competence, Equality, Diversity & Inclusion:

• Promote inclusive practice across the investigations team.
• Ensure fair case management and that investigations are conducted without prejudice or discrimination.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

We'll assess you against these Senior Executive Officer (SEO) Level behaviours during the selection process:

• Leadership
• Managing a Quality Service

This vacancy is using Success Profiles, to find out more, please click here.

Throughout the recruitment process we will also assess your Experience and Values.

As part of the application process, you will be asked to complete 3 Sift Questions based on the essential criteria.

Anticipated assessment and interview dates are estimated to take place mid November.

Feedback will only be provided if you attend an interview or assessment.