Internal Communications Executive
National Savings and Investments
- Department
- National Savings and Investments
- Location
- London
- Openings
- 1 post
- Grade
- HEO
- Salary
- £39,000
- Closing
- 10 days left
- Profession
- Administration
- Contract
- Fixed term, Loan
- Security clearance
- BPSS
- Working pattern
- Full-time
Job summary
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.
We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.
The role of the Internal Communications Executive will provide an outstanding and consistent multi-channel communications service to colleagues and partners, working alongside the Internal Communications team to create, implement and evaluate NS&I’s internal communications & engagement strategy. Lead on devising, commissioning and developing diverse (digital and traditional) content to communicate NS&I’s strategy and drive positive engagement. Manage our internal channels, NS&I LinkedIn and calendar of internal events.
What they’re looking for
- Essential Experience
- Experience of working in an internal communications function.
- Strong and varied experiencing in video production and digital content creation.
- Experience of actively managing senior stakeholders.
- Essential Skills
- Strong writing skills, particularly delivering copy to tight deadlines.
- Strong ability to devise content for social media.
- Good presentations design skills and ability to work with an employer brand.
- Knowledge of intranet development, build, maintenance and evaluation.
- Ability to plan and stage large scale events, and manage a calendar of smaller in-house events – both online and in person.
- Excellent interpersonal skills – able to build relationships with the CEO, wider senior management and partner companies.
- Excellent internal and external supplier management – getting best value and service from a range of external suppliers and possessing good negotiation skills.
- Essential Technical Knowledge
- Fluency in social media use and expertise in LinkedIn
- Experience of using analytics and data platforms.
- Expertise in digital design, editing and production in multiple programmes – i.e. design/creative skills (Microsoft 365, Adobe creative suite)
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.
Job description
Please see role profile for full list of responsibilities.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
To apply, please click the link on this advert and follow the steps to complete the application form.
In your application you will be asked to provide the following:
1) An outline of your career history and qualifications with your key responsibilities and achievements
2) 250 personal statement demonstrating how you meet the essential experience.
If in the instance where we have received a large number of applications, only the first criteria of essential experience will be assessed
3) 250 word statement demonstrating how you meet the Communicating and Influencing behaviour addressing the essential criteria in the Person Specification.
Only those that meet the minimum acceptable score for the critieria will qualify for the full sift to be considered for interview.
If shortlisted, you will be invited to attend a 1 hour panel interview via video call.
As part of this interview, you will be asked to make a 10 minute presentation with details to be confirmed, if selected for interview.
Interviews will take place on week commencing 20th October 2026.
Right to Work
As part of our recruitment process NS&I will ask about your right to work status. Candidates must have the right to work in the UK and meet eligibility requirements to work within the UK Civil Service.
If applying for a role on a fixed-term contract, you must hold a valid visa that covers the full duration of the contract, or at a minimum, the majority of the term.
Please note we are currently unable to offer visa sponsorship, as a result candidates requiring sponsorship are not eligible to apply.
Security and Credit Checks
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
For NS&I employees: If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
For existing permanent NS&I employees: Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.
For NS&I employees on a fixed term contract: If moving to another fixed term role, you will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.
For Existing Civil Servants: If you are transferring from another government department at the same grade, your current salary will generally be matched within reasonable parameters and subject to NS&I pay ranges. If you are transferring on promotion, you will be offered the starting salary at the bottom of the pay scale. If you are transferring on promotion and your existing salary is within the advertised range, you will be offered a maximum of a 10% uplift on your existing salary (up to the advertised maximum).
For External Candidates: If you are not currently employed within the civil service, you will be offered the starting salary at the bottom of the advertised pay range.
Further information
Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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