CS Interview Coach

Improvement Delivery Partner

Homes England

Department
Homes England
Location
Newcastle upon Tyne, Birmingham, Salford, Leeds
Openings
2 posts
Grade
Other
Salary
£41,517 to £48,064
Closing
5 days left
Profession
Project & Programme Delivery
Contract
Permanent
Security clearance
BPSS
Working pattern
Flexible working, Full-time
Apply on Civil Service Jobs

Job summary

Working in a team with our Senior Continuous Improvement Manager, the Improvement Delivery Partner will play a critical role in working with teams to identify and deliver improvements to processes and ways of working across Homes England. You will be joining our growing CI team committed to making a positive change to how Agency services are delivered.

What they’re looking for

  • You'll be comfortable working with a multitude of stakeholders across all levels to help them identify and implement rapid improvements. Your stakeholder management and influencing skills will be second to none and you will inspire confidence in others as you guide them through the CI framework to realise small-scale, tangible improvements.
  • You'll be adept at working on multiple improvement initiatives concurrently, through both identifying and delivering improvements yourself, and supporting others. You'll be equally comfortable across a range of tasks, from supporting teams with tools, guidance and templates to attending meetings with senior leaders to discuss how CI can enhance operations. You'll be proficient and experienced in facilitating multi-stakeholder discussions and workshops, both in-person and remotely, to get to the root cause of a problem, quickly able to understand others' processes and drivers to come up with impactful solutions.
  • Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at all levels and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency.
  • As an experienced improvement professional you’ll understand the importance of rapid small scale change, how to manage relationships with colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Job description

We have established a CI framework, rooted in the Kaizen concept of continual small-scale change, to help us deliver rapid solutions. This is a rare chance to deliver hands on tactical improvements that enhance day to day operations, improving colleague satisfaction and contributing to the strategic goals of the Agency by increasing efficiency and effectiveness.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours. Practise STAR answers and get them marked against the same framework.

Start practising free

3 free questions · No card needed

Similar vacancies

Interview articles

All articles

Browse more like this