Head of People and Capability
Vehicle Certification Agency
- Department
- Vehicle Certification Agency
- Location
- Birmingham, Bristol, Nuneaton
- Openings
- 1 post
- Grade
- Grade 6
- Salary
- £69,501 to £79,743
- Closing
- 13 days left
- Profession
- Administration
- Contract
- Permanent
- Security clearance
- BPSS
- Working pattern
- Full-time
Job summary
Are you passionate about helping organisations achieve their objectives through their people?
Do you have experience in contributing to the development and delivery of people strategies?
Can you influence and advise senior leaders on workforce, organisational or people-related issues?
If so, we would love to hear from you!
Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. We are a part of the Department of Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years’ experience, we have become one of the largest and well-respected approval bodies around. This position has been built on a reputation for technical expertise and quality, which is at the heart of everything we do, and what you could be a part of.
Please also refer to our Candidate Pack and VCA website for more information.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at VCA
What they’re looking for
- You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.
- To be successful in this role you will need to have the following experience:
- Significant experience in a senior HR leadership role, contributing to the development and delivery of people strategies, workforce initiatives or organisational change.
- Experience of influencing and advising senior leaders on workforce, organisational or people-related issues.
- Experience of leading teams, services or programmes and delivering outcomes through others.
- Strong understanding of core HR disciplines, including workforce planning, employee relations, talent, organisational capability and people services.
- Evidence of building effective relationships with a range of stakeholders, including senior leaders, employee representatives, professional colleagues or delivery partners.
- The ability to balance strategic thinking with practical delivery, using evidence, judgement and insight to solve complex organisational problems.
- For more information, please read the role profile.
- Additional Information
- Full-time roles consist of 37 hours per week.
- This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
- The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.
- If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details).
- Travel to other offices may be required, which may involve overnight stays.
- If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).
- Visa Sponsorship
- Please note that we are currently unable to offer Skilled Worker Sponsorship. Candidates must ensure they have the appropriate right to work in the UK before applying.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at Grade 6 level. Each one links to worked examples.
Job description
The Head of People & Capability is VCA’s senior people leader and Head of the People Profession. The role is accountable for ensuring VCA has the workforce, leadership, culture and organisational capability needed to deliver its strategic objectives and respond to future regulatory, technological and organisational demands.
The postholder will lead VCA’s people strategy and HR function, combining strategic leadership with accountability for the effective delivery of people services across the employee lifecycle. They will provide authoritative advice and constructive challenge to the Chief Executive, Executive Team and senior leaders on workforce priorities, organisational effectiveness, people risks and complex employee matters.
The role will bring together Department for Transport policies and frameworks, shared service arrangements and VCA’s organisational requirements into a coherent people system that supports organisational performance and a positive employee experience.
Your main duties will include but will not be limited to:
- Ensure VCA has a people strategy, workforce plans and organisational capability that support delivery of current priorities and future organisational needs.
- Ensure the Executive Team has robust workforce insight, evidence and advice to make informed decisions on people, capability and organisational performance.
- Ensure organisational structures, workforce capability and ways of working remain aligned to VCA's strategic objectives and operating environment.
- Ensure VCA has robust succession, talent and career development arrangements for critical roles and capabilities.
- Ensure leaders and managers have the capability, confidence and support needed to lead people effectively, manage performance and deliver change.
- Foster an inclusive, high-performing culture that supports engagement, wellbeing, continuous improvement and organisational effectiveness.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Qualifications
CIPD Chartered Membership or Chartered Fellowship.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How to apply:
Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your Experience of the following:
- Significant experience in a senior HR leadership role, contributing to the development and delivery of people strategies, workforce initiatives or organisational change.
- Experience of influencing and advising senior leaders on workforce, organisational or people-related issues.
- Strong understanding of core HR disciplines, including workforce planning, employee relations, talent, organisational capability and people services.
- Experience of supporting Executive Team or Board-level decision making.
The sift will take place week commencing 28/09/2026.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
- Behaviours – (Seeing the Big Picture, Making Effective Decisions, Leadership, Working Together,)
- Experience
As part of the interview you will be required to create and deliver a presentation, more details will be provided if you are invited to interview.
The interviews will take place week commencing 12/10/2026.
This interview will be conducted in person at our Bristol office. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Further information on the selection process
We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:
- Hate speech or discriminatory behaviour
- Threats or acts of violence
- Illegal activity or substance misuse
- Sexually explicit material
- Extremist views or affiliations
Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at Grade 6 level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
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