Executive Assistant

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Are you an organized, proactive communicator ready to drive operational excellence? Join our team to provide vital support, keep key priorities moving forward, and make a tangible impact on our executive operations every day.

Job Summary

This role provides essential daily administrative and operational support working closely with the Director and Business Manager to keep the Customer Experience Director’s office running smoothly.

Key Accountabilities:

• Providing full support to the Director with responsibility for full management of their diary.
• Maintaining an overview of the Director’s diary, having an understanding of the purpose of, background to and priority of each meeting
• Booking all travel and accommodation, processing of expenses and meeting/greeting visitors
• Working with the Business Manager to ensure urgent issues are picked up, understood and managed until conclusion
• Providing support in meetings by taking minutes/actions, and taking these forward as necessary and until conclusion
• Ensuring papers are thorough and are available well in advance with any important points highlighted
• Liaising effectively with other senior managers’ private offices, both internally and externally, building good working relationships.
• Ensure the Director team mailboxes are regularly checked and are in order with appropriate flagging, categories and emails filed correctly.
• Handling ad hoc projects and being highly flexible to the business needs.
• The post holder will be required to follow relevant government functional standards and other related requirements and guidance

Open to UK nationals only.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Selection Process

The lead success profile for this role is seeing the bigger picture. A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

Feedback will only be provided if you attend an interview or assessment.