DIO USVF Business Support Officer

The Business Support Officer is accountable for ensuring their team adhere and conform with all agreed DIO processes and operating procedures, for providing business/administrative support in the enablement of DIO delivery on United States Visiting Forces (USVF) utilised estate for their site. This to include responsibility for all aspects of financial management, providing a professional security service to contractors and staff, responsible for the management of site DIO pool cars and other business management support as required.

Regular travelling between sites will be required.

Although remote working can be requested where this supports the business, the post is site-based.

The role covers responsibilities for all sites across the USVF estate.

This position is advertised at 37 hours per week.

Leadership & Management

• Line Management responsibilities
• Support the effective delivery of business outputs through day‑to‑day oversight and guidance of team members.
• Promote DIO values, behaviours, and collaborative working practices.
• Ensure staff compliance with mandatory training and organisational requirements.
• Build positive working relationships across DIO, MOD partners, and stakeholders.

Finance Support

• Raise recharges and managing the re-charge process in a timely and efficient manner to recover monies from the US client and other wider Customers.
• Management and reconciliation of USVF debt, RAC's, VAT Codes and UIN’s. Notify line manager to raise journals to correct discrepancies and mis-bookings.
• Support the process, track and record all site host nation business cases and spend.
• Effective Management of expenditure and recharge spreadsheets.
• Action activities in relation to audit reports or other financial system reports.
• Undertake any other financial management tasks as required.

Security

• Oversee security related queries affecting DIO personnel and support or escalate the resolution of access or entry issues.
• Support adherence to local security procedures and maintain accurate security related records where necessary.

General Administration

• Collate, update, and provide management information to support business reporting requirements.
• Maintain accurate records in line with Defence Information Management policy.
• Point of contact for DIO Business Continuity to include the collation and production of site Divisional Plans.
• Provide general administrative support to enable smooth business operations across the organisation.

Authorised Demanding Officer (ADO)

• Authorised Demanding Officer (ADO) for hire/pool car management. Ensure DIO staff are kept up to date with current policy by timely distribution of updates/amendments.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide a CV relating to job history.

Candidates will be required to provide a statement of suitability (500 Words).

At sift, you will be assessed against your CV and Statement of Suitability and the following:

• Leadership
• Making Effective Decisions

At interview, you will be assessed against the following:

• Leadership
• Managing a Quality Service
• Delivering at Pace
• Making Effective Decisions

Please utilise the STAR (Situation, Task, Action, Result) framework and refer to Civil Service guidance on behaviours.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.