CS Interview Coach

DIO RD Central Senior Facilities Manager

Ministry of Defence

Department
Ministry of Defence
Location
MOD Donnington
Openings
1 post
Grade
SEO
Salary
£46,040
Closing
12 days left
Profession
Engineering
Contract
Permanent
Security clearance
SC
Working pattern
Flexible working, Full-time
Apply on Civil Service Jobs

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!

This position is advertised at 37 hours per week.

What they’re looking for

  • The successful candidate will lead customer engagement through key governance forums, ensure a culture of safety first, deliver value for money and provide expert advice and oversee particularly complex sites while enabling and providing support to Facilities Managers (FMs).
  • Responsibilities include but are not limited to:
  • Leadership Management. Direct, lead, support & enable a team of Facility Managers delivering FM activities & programme support across area of responsibility.
  • Maintain commitment to personal development and training compliance; encourage and supporting the team to do the same.
  • Maintain strong and collaborative relationships with Industry Partners to provide the continued level of support needed to deliver service provision across MODs diverse estate.
  • Support & participate in a culture of continuous improvement.
  • Ensure regular and effective communication and engagement with Head of Establishments (HoE Reps), Industry Partners and Key stakeholders.
  • Maintain Hard & Soft FM advice and delivery.
  • Monitor both Hard & Soft FM contract performance to ensure delivery against all KPIs and agreed contractual obligation is achieved.
  • Assure service delivery of planned & response maintenance in accordance with statutory legislation, Health, Safety & Environmental standards, policies and mandatory requirements.
  • Provide advice and support to Heads of Establishment for the management and mitigation of infrastructure risks, where statutory & mandatory compliance of assets is not possible.
  • Carry out the appropriate level of risk management in accordance with DIO Risk Policy. Ensuring contract mechanisms are used effectively to record early warnings, complete risk reduction activity & register contract defects.
  • Support the management & review of planned work in accordance with local budgets to deliver programmed works.
  • Carry out proactive management to ensure goods & services are delivered within the agreed contractual arrangements.
  • Support the delivery of in-year programme of works including technical, financial & commercial checks in-line with contractual requirements and letters of delegation.
  • Collate information & prepare reports for mandated weekly & monthly establishment meetings.
  • A full UK driving licence is required. The role involves travelling between sites that are not easily accessible using public transport.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at SEO level. Each one links to worked examples.

Job description

Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas: with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate.

The position advertised is for a DIO Senior Facility Manager (SFM), based within the Telford Area. The role is responsible for 7 main MOD establishments and several satellite sites within the geographical area of Service Delivery Area 13 and is supported by a team of Facility Managers.

The SFM role plays a significant part in the delivery of services to military and civilian MOD colleagues, leading the operational oversight and enabling of all aspects of hard and soft FM services, through a third-party supplier partner network, over the whole portfolio.

The role includes contract and supplier management, in addition to the planning and delivery of an extensive maintenance/minor works programme acting as the key customer interface across their area, working collaboratively with our Industry Partners; and engages in providing advice to assist decision on optimising the use of and management of all property, buildings, and workplaces.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability (750 Word count).

At sift, candidates will be assessed against their CV, Statement of suitability and the following:

  • Leadership
  • Communicating & Influencing

At interview, candidates will be assessed against the following:

  • Leadership
  • Communicating & Influencing
  • Delivering at Pace
  • Managing a Quality Service
  • Working Together

For candidates who successfully reach the interview stage, interviews will be held at MoD Donnington during the week commencing 5 October, 2026. These will be conducted face to face. Please be aware that dates are subject to change based on operational requirements.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at SEO level. Practise STAR answers and get them marked against the same framework.

Start practising free

3 free questions · No card needed

Similar vacancies

Interview articles for SEO roles

All articles

Browse more like this