DIO - Facilities Manager

Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!

This position is advertised at 37 hours per week

Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas; with a multitude of £multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate.

A Facilities Manager (FM) plays a significant part in the delivery of services to our customers on a day-to-day basis focusing on the management of all services delivered in buildings, accommodation, and work places, leading the operational oversight, delivered either directly or through a third party supplier partner.

A Facilities Manager's key responsibility is to reduce asset down time (by providing proactive asset management advice to customers), so they fail less often: and when they do fail, they are fixed quickly (in line with accepted level of performance (ALP)

To achieve this, a facility manager will oversee, deliver and support all aspects of day to day hard and soft FM services, including contract and supplier management. This means:

• Acting as the key customer interface across their site(s)
• Supporting the planning and delivering reactive repairs, maintenance/ billable works programmes and soft FM services.
• Providing a visible presence by ensuring excellent customer communications
• Acting as the escalation point for issues raised and facilitate resolutions for operations/ service delivery issues
• Contract manage their key suppliers and monitor supplier's performance
• Monitor that all services meet all policies and procedures, assets are safe and legal or have robust mitigation in place, escalating issues as appropriate. Undertake TFM assurance activities to ensure contracted services are delivered to the KPIs.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

At sift, Candidates will be assessed against their CV and the following:

Behaviours

• Delivering at Pace
• Communicating and Influencing

At interview, Candidates will be assessed against the following:

Behaviours

• Delivering at Pace
• Communicating and Influencing
• Seeing the Big Picture
• Managing a Quality Service

For those who are successful in making it through to the interview stage, these will be held face to face at RAF Wyton, Huntingdon, Cambs PE28 2EA on the week commencing 12th October. Please note that dates may change due to business need.

Further Information

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.