DIO - Building Manager
Ministry of Defence
- Department
- Ministry of Defence
- Location
- Forthview House, 30 Hilton Road, Rosyth, KY11 2BL
- Openings
- 1 post
- Grade
- EO
- Salary
- £30,740
- Closing
- 9 days left
- Profession
- Engineering, Science, Operational Delivery
- Contract
- Permanent
- Security clearance
- SC
- Working pattern
- Flexible working, Full-time
Job summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in supporting the safe, secure and effective running of a busy Defence office location? The Defence Infrastructure Organisation provides the infrastructure, accommodation, operational facilities and specialist assets that Defence people need to live, work, train and deploy across the UK and overseas.
We are seeking an organised, proactive and customer-focused Building Manager to support the day-to-day operation of Forthview House in Rosyth. This is a varied and visible site-based role, providing local building management support across facilities management, reception services, security, fire safety, health and safety, first aid arrangements, building records and stakeholder engagement.
You will work closely with the Head of Establishment for Forthview House, industry partners, contractors, reception, security stakeholders, building residents, lodgers and visitors to ensure local building arrangements are well managed and issues are resolved or escalated appropriately. The role offers a unique mix of facilities management, security, health and safety, stakeholder engagement and people management responsibilities. No two days are the same.
We welcome applications from individuals with experience in administration, customer service, reception management, facilities management, estate support, security, health and safety or other operational support roles. Previous building management experience is not essential, provided you can demonstrate the skills and behaviours required for the role.
This position is advertised at 37 hours per week.
The Ministry of Defence supports flexible working where business needs allow; however, due to the site-based nature of the role, regular attendance at Forthview House will be required.
Please note that line management of this post may be subject to change in line with future organisational developments within the NAD Group.
What they’re looking for
- The successful candidate will be organised, proactive and confident working in a busy site-based environment. You will be able to manage competing priorities, follow agreed processes and escalate issues appropriately.
- Essential Criteria
- Strong organisational skills and the ability to manage competing priorities in a busy site-based environment.
- Experience of providing effective customer service or operational support to a range of users and stakeholders.
- Good communication skills, with the confidence to engage professionally with staff, visitors, contractors, service providers and stakeholders at different levels.
- Experience of maintaining accurate records and using digital systems to manage information and support operational processes.
- Confidence using Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint.
- Understanding of how to apply policies, procedures and guidance, identifying and escalating safety, security, compliance or service issues through the appropriate routes.
- A calm, professional and resilient approach when responding to emerging issues, changing priorities and operational pressures.
- Experience of line management, supervision or coordinating the work of others.
- Desirable Criteria
- Experience of facilities management, building services, reception services or office management.
- Experience of supporting health and safety, fire safety or security processes.
Behaviours you’ll be assessed on
This advert says the panel will score you against these behaviours at EO level. Each one links to worked examples.
Job description
The Building Manager is responsible for supporting the safe, secure and efficient day-to-day operation of Forthview House. Acting as a key local point of contact for building users, visitors, contractors and stakeholders, you will help coordinate building services, manage faults and ensure local arrangements are maintained to agreed standards.
You will oversee reception services and line manage the Receptionist post, ensuring a professional, secure and customer-focused service. This includes supporting visitor and contractor access, mail and parcel services, building enquiries and reception cover arrangements.
Working closely with facilities management colleagues, industry partners and contractors, you will coordinate building and grounds activities, report faults, support contractor access, attend site meetings and ensure building consumables and services are effectively managed.
The role supports local security and access control arrangements, including key and fob management, contractor and delivery access, and the investigation and escalation of security issues where required.
You will contribute to health, safety and fire safety compliance by acting as Lead Fire Warden, supporting evacuation arrangements, completing assurance checks and liaising with the Health and Safety Manager.
Supporting the Head of Establishment, you will maintain building records, floorplans and occupancy information, provide site updates, coordinate local governance and business continuity activity, host quarterly SCIDA meetings and maintain the Forthview House SharePoint page.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Selection process
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability in no more than 250 words.
At sift, you will be assessed against your CV, Statement of suitability and the following Behaviour:
- Managing a Quality Service
Your personal statement should set out how your skills and experience meet the essential criteria for the role.
In the event that a large number of applications are received, the sift will be carried out on Personal Statements.
At interview, you will be assessed against the following Behaviours:
- Managing a Quality Service
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
Interviews will be held face to face at Forthview House, Rosyth.
Further information:
To assist with your application please find attached:
1. DIO Candidate Information Guide
2. DIO Candidate Information Guide (Accessible version)
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct
Feedback will only be provided if you attend an interview or assessment.
Practise before you apply
Civil Service panels score every answer against the Success Profiles behaviours at EO level. Practise STAR answers and get them marked against the same framework.
3 free questions · No card needed
Similar vacancies
- ** Detention Engagement Officer - Yarl's Wood · Home Office · £34,415+
- ** Detention Engagement Officer - Campsfield · Home Office · £34,415+
- Scientist-Pathology · Forestry Commission - Forest Research · £33,854
- ** Detention Engagement Officer - Haslar · Home Office · £34,415+
- ** Detention Engagement Officer - Derwentside · Home Office · £34,415+