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Delivery Support Officer

Office for Standards in Education, Children's Services and Skills

Department
Office for Standards in Education, Children's Services and Skills
Location
London
Openings
2 posts
Grade
EO
Salary
£36,189
Closing
Closed
Profession
Administration, Other
Contract
Permanent
Security clearance
BPSS
Working pattern
Full-time

Job summary

We are recruiting two Delivery Support Officers to join our Delivery Support Team.

The successful candidate will provide efficient, effective and flexible administrative support to the Director as well as managing large data sets, have regular communication with a variety of internal and external stakeholders and support the overall running of the team. Administrative support will include diary and inbox management, meeting and travel arrangements, and minute taking.

The role will support the day to day running of the Delivery Unit, including engaging with inspector workforces and contracted inspectors, planning activity to meet the Delivery Unit’s objectives and priorities, liaising with other Delivery Units and national teams, ensuring the delivery of high quality and timely inspections and supporting Ofsted to be a learning organisation and evidence led.

This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.

What they’re looking for

  • Please refer to the job specification for further information.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at EO level. Each one links to worked examples.

Job description

Please refer to the job specification for further information.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Application and shortlisting:

The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the job specification.

Use the STAR model (Situation, Task, Action, Result) to present your evidence.

You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this will/may be used in the sifting process).

Assessment and interview:

Candidates who pass the benchmark at the shortlist stage will be invited to an assessment and interview where you will be assessed against a mixture of the Civil Service behaviours and on the technical/experience skills as detailed in the job specification.

Assessment and interviews will be on Monday 7 December 2026 and Wednesday 9 December at 10 South Colonnade, London.

Assessment – Details on the assessment will be provided near the time of the interview.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at EO level. Practise STAR answers and get them marked against the same framework.

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