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Contract Support Officer - Homelessness Prevention Team (Ref: 23015)

HM Prison & Probation Service

Department
HM Prison & Probation Service
Location
This position is based at NMS Redfern Building (2), M4 4AH
Openings
1 post
Grade
HEO
Salary
£41,197 to £45,316
Closing
4 days left
Profession
Operational Delivery
Contract
Fixed term
Security clearance
BPSS
Working pattern
Full-time
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Job summary

Please refer to Job Description

What they’re looking for

  • Please refer to Job Description

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at HEO level. Each one links to worked examples.

Job description

The Greater Manchester Community Integration Team is seeking to recruit a Contract Support Officer on a 12-month Fixed Term Contract to join the Homelessness Prevention Team (HPT). This is an exciting opportunity to work at the heart of partnership delivery, supporting accommodation and support services that help people leaving prison secure safe, stable housing and reduce the risk of reoffending.

The role plays a pivotal part in supporting the delivery of key regional priorities, ensuring that contractual commitments, partnership objectives and externally funded programmes are delivered effectively and on schedule. Working closely with colleagues across Probation, Local Authorities, accommodation providers and wider stakeholders, you will help maintain the strong collaborative relationships that underpin successful homelessness prevention and community integration initiatives.

A key focus of the role will be supporting the management, monitoring and continuous improvement of the Community Accommodation Service Tier 3 (CAS3) programme across Greater Manchester. Acting as a central point of coordination, you will help ensure programme activity remains on track, risks and issues are identified early, governance arrangements are maintained, and contractual deliverables are achieved within agreed timescales.

Alongside programme coordination, you will support contract management activity, stakeholder engagement, assurance processes and service reviews, helping to ensure that commissioned services deliver positive outcomes for service users and meet required quality standards.

The successful candidate will be confident working with data and performance information, gathering, analysing and presenting intelligence to support decision-making and provide assurance against contractual and funding requirements. This includes producing management information for Performance & Quality reporting, Service Delivery Reviews across all Greater Manchester Local Authority boroughs, and wider contract monitoring and commercial reporting activity.

We're looking for someone who is highly organised, analytical and collaborative, with excellent communication skills and the ability to build effective working relationships with a wide range of partners. In return, you'll have the opportunity to contribute to innovative work that brings together housing, probation and local systems to prevent homelessness, improve rehabilitation outcomes and support safer communities.

This is an excellent opportunity for someone looking to develop their experience in contract management, performance and partnership working while making a meaningful contribution to one of Greater Manchester's key homelessness prevention programmes.

Internal GMPS applicants must obtain written approval from their Head of Function/PDU before applying.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at HEO level. Practise STAR answers and get them marked against the same framework.

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