Commercial Practitioner

The following locations listed below are restricted to contracted GCA staff already based in one of these offices:

London

External applicants are not eligible for this sites. If you select this location as an external applicant your application will unfortunately be withdrawn.

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Are you ready to lead the digital transformation of the UK public sector?

Join Government Commercial Agency (GCA) and apply your technology expertise to deliver true Value for the Nation. You will drive market-leading commercial agreements that empower our public services with world-class innovation, ensuring every pound spent builds a more resilient, cost-effective, and digitally-advanced Britain. Progress your career where commercial strategy meets national purpose.

Job Summary

Based in the Software category within Technology, you will work alongside a Commercial Lead to own high-value commercial agreements. You will drive supplier relationship management and cultivate customer partnerships to deliver value for the nation.

Joining GCA's Technology Category means helping manage over £14bn in public sector spend, directly fueling the UK's digital evolution.

You will join experts guiding public sector clients through the tech market, connecting leading suppliers with essential public services to support key government missions.

Our team is transforming to be more flexible, offering opportunities to work across other categories for business needs or staff development.

Key Accountabilities:

The post holder will be accountable for leading the delivery of key operational and commercial activities associated with:

Agreement Performance Management and Procurement:

• Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums.
• Lead on procurement workstreams and / or provide significant contribution to the delivery and management of commercial agreement procurements, working to agreed timelines. Procurement workstreams may include: commercial agreements, aggregated procurements, Memorandum of Understandings (MoUs).

Customer Partnership & Advocacy:

• Act as a category specialist, proactively advising public sector buyers, across all levels of seniority, on optimal commercial strategies to ensure the best possible commercial outcomes for their technology procurement needs.
• Manage complex enquiries, providing high quality advice and guidance to enhance GCA’s reputation as a trusted partner.

Supplier Relationship Management and Market Insights:

• Management of commercial agreement suppliers, with the capacity to support supplier negotiations when required. Requirements include analysing complex data and financial reporting to identify market trends, spending behaviours, and value-add opportunities for the benefit of the public sector.

Value Creation & Collaboration:

• Develop strong engagement with suppliers and public sector buyers to identify and share best practice for successful commercial outcomes and deliver Value for the Nation.
• Work in close collaboration with the Customer Experience Directorate to retain, grow customer base through added value initiatives and improvement of service quality.

Risk & Strategy Development:

• Effectively manage risk and issues for your agreement, ensuring mitigation and escalation measures are implemented as appropriate.
• Support the Commercial Lead in evolving category strategies, providing insights based on customers’ and suppliers’ feedback with a view to continuously improving the Technology category group product portfolio.

Team & Operational Excellence:

• Support team development and resilience either directly or through matrix management, while identifying and implementing process improvements to optimise category management operations

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Selection Process

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

Feedback will only be provided if you attend an interview or assessment.