Client Liaison Officer

This role is available as a designated homeworking role. Please note that occasional travel will be required for this role. ​​

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.​

Please note that in order to work for the College of Policing you must have the Right to Work in the UK with indefinite leave to remain. Any other type of visa cannot be accepted. In addition, you will also be required to provide an address history in the UK for the preceding 5 years. Applications that do not meet these requirements will be rejected at sift stage and will not be progressed to interview.

About us

Our mission is: Leadership, Standards, Performance. This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision.

We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

A new National Police Service (NPS), will bring together existing national policing bodies under a single organisation with a clear mandate. The Police Reform White Paper, published in January 2026, confirmed that the College will move into the NPS "in its entirety", ensuring that the leadership, standards and performance work the College has led since 2012 will continue within the NPS.

We offer a supportive and inclusive environment for people to thrive through our extensive flexible-working policy, employee wellbeing support, family friendly policies,, and status as a disability confident leader.

For further information visit our ‘Work for us’ page.

Additional Information

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process. Where necessary, we may increase the minimum selection criteria to support the effective management of the recruitment process, while ensuring our approach remains fair, transparent and consistent with our Disability Confident commitments.

​​You will be responsible for supporting and assisting the Business Development Lead, Client Development Managers (CDM) and Client Services Officer (CSO) in progressing a broad range of domestic business development workstreams. This includes liaising and collaborating with stakeholders within the College and externally to progress commercial opportunities and undertaking discrete projects to market College products and services.​

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

​​This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.​

Please note that in order to work for the College of Policing you must have the Right to Work in the UK with indefinite leave to remain. Any other type of visa cannot be accepted. In addition, you will also be required to provide an address history in the UK for the preceding 5 years. Applications that do not meet these requirements will be rejected at sift stage and will not be progressed to interview.

Vacancy reference: 7349

Anticipated interview dates: 7th December, 8th December

Interview Location: Ryton

This role is available until January 2028 as a fixed term appointment or as a secondment opportunity to:

• colleagues employed directly by the College or the Civil Service. Please note you will be required to obtain the written support of your line manager prior to submitting your application.

Please ensure you return the attached secondment approval form via email to recruitment@college.police.uk quoting the internal reference number 7349. Please note, without this your application will not progress beyond sift, even if your application is successful.

For further information on applying for a secondment please visit the “Secondments into the College” page.

For fixed Term contracts

This fixed term contract is offered for a set period. However, it could be extended or made permanent should the circumstances allow.

Internal College applicants who are at risk of redundancy or in need of redeployment and pass the recruitment process, will be given priority over other applicants.

Sifting

An initial sift based on the lead Personal Statement may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

The initial sift will be assessed against a minimum benchmark score of 4. Where necessary, we may increase the minimum selection criteria to support the effective management of the recruitment process. In such circumstances, only candidates achieving the increased benchmark score at the initial sift stage will progress to a full sift assessment.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Contact details and further information

For further information about this role, please contact, Rebecca Hale, Client Development Manager (rebecca.hale@college.police.uk).

Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer into the organisation on their existing terms and conditions, any move back to the Civil Service may mean that continuity of service is not automatically recognised by the receiving department, and new starter or modernised terms and conditions may apply, subject to the receiving department's policies and arrangements. However, employees who move directly to a Civil Service department without a break in service may retain continuity of service for redundancy and pension purposes.

Any previous service with local government or other external Modification Order bodies will not be carried forward or count when calculating redundancy entitlement.

The College is committed to supporting the Greening Government Commitment and reducing our environmental impact. Through our Environmental Management Plan, we promote sustainable ways of working and provide electric vehicle charging points to support greener travel choices. We also encourage employees to become Environment Champions and support our One Step Greener approach, helping to create a better future for everyone.

Feedback will only be provided if you attend an interview or assessment.