Business Support Supervisor

The role of the National Operations Business Support team is to provide comprehensive business support for the whole of the National Operations team. The Business Support Supervisor role will be varied and fulfilling with no two days the same and will provide exposure across a variety of the work undertaken by Forestry England.

This role within the team has a core focus on supporting the Recreation function of National Operations. They will support the Forest Live and events programme and volunteering. The role will provide administration support to the wider National Operations team and national lead for administration and maintenance of our vital wildlife systems.

Key responsibilities & accountabilities

• Provide critical administrative support to the local team and business functions.
• Organise and minute meetings.
• Support colleagues carrying out tenders.
• Deliver training.
• Support staff with, and act as a contact point for, core internal systems.
• Monitor team mailbox(es), responding to or escalating queries.
• Provide administrative support to team projects.
• Raise and process purchase orders and invoices.
• Supervise and provide guidance for various tasks done by business support officer colleagues and contribute to additional ad-hoc tasks or project work required by colleagues in the wider team.
• Take the lead on exploring where systems and processes can be improved or streamlined and influence positive change so front-line teams can focus on delivery.
• Collaboratively with subject matter experts and functional leads to develop, implement, and review innovative solutions.
• Support users of bespoke Forestry England systems And any other tasks, reasonably requested by your line manager.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

How to apply

We cannot accept applications via email. Please follow the steps outlined below. Any CVs and/or personal statements sent outside the system will not be considered for shortlisting.

You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

The Behaviours being assessed at interview are –

• Seeing the Bigger Picture
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing

You may also be assessed on Experience and Strength based questions.

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email fcrecruitmentteam@forestryengland.uk.

If you're planning to use AI to support your application, please ensure you've read our guidelines here first.

Read more about our application process and working with us on the Forestry England website.

Feedback will only be provided if you attend an interview or assessment.