Business Support Officer

Basis: Permanent, Full time 36 hours per week

A £312 tax-free working from home allowance is also payable annually.

London-based employees receive an additional £3,217 London weighting.

Location: London (Hybrid – min. 2 days in office)

About the Electoral Commission

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

About the office

Working in our London office at Bunhill Row places you at the centre of the Commission’s activity, offering a vibrant and highly collaborative working environment within a modern, spacious building designed to support both focus and teamwork. The bright, open-plan layout creates a comfortable and welcoming atmosphere, with plenty of space for collaboration as well as quieter areas for focused work.

With excellent transport links just a short walk from Old Street station, the office is easy to access and surrounded by a great selection of cafés, street food spots, restaurants and shops, providing plenty of options for lunch or informal team catch-ups.

As the heart of the Commission, this is where key inductions, training sessions and events take place, allowing you to regularly collaborate with colleagues from across all teams and connect with visitors from all four nations. The overall environment is inclusive, energetic and supportive, making it an ideal place to build strong relationships, share ideas and feel truly connected to the wider organisation.

About the role

We are looking for an organised and enthusiastic individual who takes pride in delivering high-quality administrative support to join our Corporate Support team in London.

This varied role provides essential support across the Commission, helping to coordinate meetings and events, arrange travel and accommodation, manage business processes, maintain records and provide administrative support to senior leaders. You will work with colleagues across the organisation to ensure efficient day-to-day operations and deliver a professional, responsive service to internal and external stakeholders.

You will be comfortable balancing multiple priorities, managing competing deadlines and adapting to changing business needs while maintaining high standards of accuracy and customer service.

You will need to demonstrate:

• Experience of supporting large teams with daily administrative tasks, competing deadlines and changing priorities while maintaining a high standard of work
• Experience of responding professionally to requests, managing expectations and delivering timely, helpful and consistent support
• Ability to communicate effectively and professionally, both verbally and in writing, with colleagues at all levels
• Experience of identifying problems, taking action independently and knowing when issues require escalation
• Good attention to detail, with a through methodical approach. Accuracy in handling information, maintaining records, preparing documentation and completing administrative processes
• Evidence of working constructively with colleagues, sharing workloads, providing cover and contributing to a supportive team environment

About the team

The Corporate Support team provides professional executive and administrative support to the Commission's senior leaders, helping to ensure the organisation operates efficiently and effectively.

The team works at the heart of the organisation, supporting Directors, the Chief Executive and senior colleagues across a wide range of strategic and operational activities. We pride ourselves on being collaborative, responsive and solutions-focused, working together to deliver a high-quality service in a fast-paced and dynamic environment.

Joining Corporate Support offers a unique opportunity to gain insight into the Commission's priorities, work closely with senior decision-makers and develop relationships across every part of the organisation. It is an environment where professionalism, teamwork and continuous improvement are highly valued.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

• Your name, address, phone number, email or other contact details
• Your date of birth or age
• Gender, ethnicity, nationality or other personal identifiers
• A photo of yourself
• Remove educational dates as these are a clear indication of your age
• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment
• Explanation for gaps in your history
• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

• Application deadline: 20th November (23:59)
• Interviews (1st stage): W/C 7th December
• Anticipated start date: 1st February

Applicants applying for a London-based role should expect to attend interviews in person.

Feedback will only be provided if you attend an interview or assessment.