Business Intelligence Analyst

The Business Intelligence Analyst plays a key role in helping the organisation understand its performance, identify opportunities for improvement, and support evidence-based decision-making. The postholder will transform complex data into clear, actionable insights and work collaboratively with colleagues across the organisation to develop practical and accessible reports, dashboards, and analytical products. They will also work closely with our outsourced systems provider to drive the ongoing development and enhancement of the organisation's Regulatory Case Management System.

Responsibilities include:

• Perform ETL / Data Preparation on live and near live data sources to create datasets suitable for reporting.
• Create and manage data dashboards that provide real-time information on service delivery, outcomes, and performance.
• Analyse quantitative and qualitative data to identify patterns, trends, and areas for improvement.
• Collaborate with teams and senior management to develop reporting mechanisms that are accurate, meaningful, and useful for frontline teams, managers, and senior leaders.
• Translate data into insights turning complex findings into clear, actionable insights for IAA decision-makers.
• Support a data-enabled culture across the organisation by advising on data collection, sharing good practice, and championing the ethical and impactful use of data.
• Ensure data integrity and compliance - working within relevant frameworks (e.g. GDPR, public sector data standards), and internal data management policies.
• Provide input to the ongoing development of the IAA’s regulatory Case Management System, ensuring that future data and reporting needs are taken into consideration during the development of the system.

Additional responsibilities

• The post holder is required to carry out any other duties as reasonably requested by line management that are commensurate with the grade and general scope of the role. This job description is not intended to be exhaustive and may be reviewed and adjusted to reflect the changing needs of the organisation.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

To apply for this role, please submit a copy of your CV and completed application form (available for download at the bottom of the advert) to recruitment@immigrationadviceauthority.gov.uk by midnight on November 19th 2026.

If you have any issues please contact Recruitment@immigrationadviceauthority.gov.uk

As you apply you will be invited to complete an Equality and Diversity Questionnaire. This is to assist the IAA in ensuring its recruitment processes are fair to all. The questionnaire is not seen by anyone involved in the selection process. Completing the questionnaire is not mandatory, if you do choose to complete please send your completed for too Please send to Astrid.Murray@immigrationadviceauthority.gov.uk

Due to the expected volume of applications, we are unable to provide individual status

Feedback will only be provided if you attend an interview or assessment.