Business Change Manager

We're seeking an experienced Business Change Manager to join the Business Change team within Portfolio, Projects and Improvement (PoPI), part of Digital Change. In this role, you will support the delivery of complex organisational change, working closely with project teams and business areas to assess the impact of change on people and ensure successful adoption of new processes, systems and ways of working. You will develop and deliver change management strategies, communications and engagement plans, helping colleagues navigate change and achieve sustainable outcomes.

The ideal candidate will have a strong track record of delivering business change within complex organisations, with excellent stakeholder management and influencing skills. You will be confident building credibility with senior leaders, identifying and mitigating change risks, and driving engagement across a wide range of audiences. This is an exciting opportunity for a proactive change professional who is passionate about delivering people-focused change and making a tangible impact across the organisation.

This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.

Please refer to the job specification for further information.

Change management qualification(s) – APMG, Prosci or similar.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Application and shortlisting:

The selection panel will assess your application based on your evidence you have provided against the essential/desirable criteria as set out in the job specification.

Use the STAR model (Situation, Task, Action, Result) to present your evidence.

You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this will/may be used in the sifting process).

If we receive a high number of applications, an initial sift will be conducted based on the following two lead criterions:

• Experience of building successful relationships with a wide range of stakeholders with conflicting priorities, ability to quickly understand individual perspectives and represent them when speaking to others.
• Experience in supporting the delivery of complex organisational change and/or cultural change

Presentation and interview:

Candidates who pass the benchmark at the shortlist stage will be invited to an interview where you will be assessed against a mixture of the Civil Service behaviours and on the technical/experience skills as detailed in the job specification.

Presentation and interviews will be held week commencing Monday 23 November 2026 at 23 Stephenson Street, Birmingham and Piccadilly Gate, Manchester.

Details on the presentation will be provided near the time of the interview.

Feedback will only be provided if you attend an interview or assessment.