Business Analyst

As a business analyst, you work across different programmes and areas of work. You choose an approach that fits the work and work with colleagues from other disciplines, including User Centred Design and Accessibility, to make sure products and services meet user needs.

Your day-to-day work includes understanding business needs, defining problems and identifying improvements. You use evidence and clear analysis to help people make decisions.

You work with stakeholders to understand, analyse and agree business requirements. You record and track them in a way that is suitable for the work.

You work as part of a team, taking responsibility for your analysis and raising issues when needed. You help the team understand the problem and agree practical solutions.

Your work may include writing acceptance criteria, mapping processes and using other Business Analysis techniques. The approach you use depends on the type of work and what stage it is at.

You take part in the Business Analysis Community of Practice, share what you have learned and learn from other business analysts.

You are expected to keep your Business Analysis skills and knowledge up to date.

The Crown Prosecution Service is based in England and Wales. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role. There’s no guarantee that we will grant this approval.

You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8–12 weeks after the application closing date. You are expected to commence employment as soon as possible following the expiry of your notice period. Requests for significantly later start dates may not be accommodated.

Your roles and responsibilities:

• You understand business and user needs, define problems and help identify improvements.
• You gather, analyse, record and agree requirements, and track them throughout the work.
• You work with stakeholders and colleagues from other disciplines, asking questions and challenging where needed.
• You map business processes and help develop practical solutions.
• You use Business Analysis techniques and ways of working that fit the work, whether it is Agile, Waterfall or a mix of both.

A copy of the full job description is attached.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Recruitment process

The recruitment process consists of an online application, assessment and interview.

Behaviours

You are asked to complete a statement of no more than 250 words for each of the following behaviours, setting out how you consider your personal skills, qualities and experience match the specified behaviours and requirements:

• Communicating and Influencing (Lead Behaviour)
• Working Together
• Changing and Improving
• Managing a Quality Service

In addition, you need to demonstrate the following experience/technical skills required for this role:

• a recognised Business Analysis qualification or relevant experience
• experience of understanding and defining business and user needs, managing requirements and carrying out systems analysis
• experience of mapping business processes

You also need to demonstrate the Crown Prosecution Service or Civil Service values.

The panel has the right to assess the lead behaviour ‘Communicating and Influencing’ first. If the standard on this behaviour isn’t met, the other behaviours won’t be considered and your application won’t progress. The panel also has the right to raise the minimum standard pass mark. The panel may also refer to the lead behaviour at the interview stage to determine merit order.

CV

You’re not required to upload your CV. However, when submitting your application there is a ‘CV section’. You are required to provide information about your employment and/or academic history for the past three years, skills, and qualification details. The CV section will be assessed.

It’s your responsibility to provide the specified information in the requested format to ensure that you're considered for the post.

If you're unable to cover three years through employment or academic history, you must provide a character reference for clearance purposes.

Interview and Assessment

The interviews and assessments are expected to take place on 9 November 2026.

Your interview takes place online through Microsoft Teams. A member of our recruitment team will be in touch with guidance. If you have any queries about this, contact dimitra.siakavara@cps.gov.uk

You should keep this date free or notify us if you're not available. We'll make every effort to accommodate your date preferences but we can't guarantee it.

We ask you to complete an assessment as part of the recruitment process for this role. We will provide details immediately before your interview.

We use behaviours to help us understand your experience, to see if you're a good fit for the role. You are assessed against HEO in the Civil Service success profiles behaviours framework. We are assessing 4 behaviours at interview and assessment stage:

• Communicating and Influencing – interview
• Working Together – interview
• Changing and Improving – interview
• Managing a Quality Service – interview and assessment

Essential Experience/Technical Skills - assessed at assessment

Strengths

Strengths are tested at interview stage - the strengths tested are not shared before the interview.

Other

This is a full-time post. We do consider requests for flexible, part-time working and job share, always considering the operational needs of the department.

Please note that the CPS is unable to offer visa sponsorship. If you require visa sponsorship to work in the UK, you will not meet the eligibility criteria for this role.

Clearance

If successful, you are required to secure a Disclosure and Barring Service check, for which you must have a current valid UK address.

If successfully appointed, we ask you to complete a character enquiry form, and nationality and immigration questionnaire.

If you're a Crown Prosecution Service member of staff, you won’t need to do a Disclosure and Barring Service check as you already hold this clearance.

The job you’re applying for is covered by Article 3(a) of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, consequently Section 4(2) of that Act doesn’t apply. You’re required to disclose all previous convictions and cautions including spent convictions. Failing to make a full declaration will result in withdrawing your offer of employment if our checks reveal convictions that haven’t been disclosed.

Reserve list

If you're recommended by the selection panel but not appointed to the current vacancies, you’re put on a reserve list for 12 months. You may be offered another Business Analyst post in the CPS if a vacancy comes up during this period. We may also approach candidates on the waiting list to fill other roles that require similar knowledge and experience.

Civil Service Commission

If you’re dissatisfied with the recruitment process and wish to make a complaint, please contact Strategic.Resourcing@cps.gov.uk with your concerns.

If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commission complaints page Recruitment Complaints - Civil Service Commission

Civil Service Commission Recruitment Principles can be found at https://civilservicecommission.independent.gov.uk/recruitment/

Details of the Civil Service Nationality Rules are located at https://www.gov.uk/government/publications/nationality-rules

Candidates are subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website at https://www.gov.uk/browse/visas-immigration/work-visas

Feedback will only be provided if you attend an interview or assessment.