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Business Analyst

Homes England

Department
Homes England
Location
Birmingham, Leeds, Bristol, Liverpool, Longstanton
Openings
1 post
Grade
Other
Salary
£39,933 to £53,213
Closing
6 days left
Profession
Analysis and Statistics, DDaT, Operational Delivery
Contract
Permanent
Security clearance
BPSS
Working pattern
Flexible working, Full-time
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Job summary

Role purpose

As a Business Analyst at Homes England, you will typically work within multidisciplinary teams, supporting the continuous improvement of our services, products and platforms. You may lead small to medium-sized projects and contribute to larger, more complex initiatives, using analysis and stakeholder engagement to drive effective business and digital change.

You will build and manage relationships with stakeholders across the organisation, work independently to deliver outcomes, and develop a strong understanding of your business area. You will also contribute to the growth of the Business Analysis community by sharing best practice, supporting colleagues and mentoring others.

What they’re looking for

  • Key qualification, knowledge and experience
  • Business Analysis qualification, ideally a BCS Diploma in Business Analysis, Business Analyst Apprenticeship, or equivalent professional experience.
  • Demonstrable experience delivering business analysis activities within projects and change initiatives, working both independently and as part of multidisciplinary teams.
  • Proven ability to analyse business problems, evaluate existing processes, and identify opportunities for service, process and business improvement aligned to organisational objectives.
  • Experience eliciting, defining and managing business and user requirements, including the production of user stories, acceptance criteria, functional requirements and non-functional requirements.
  • Experience working effectively in Agile delivery environments, particularly Scrum, with an understanding of backlog management, user-centred design principles and Behaviour Driven Development (BDD). Knowledge of Waterfall delivery methodologies is also desirable.
  • Strong stakeholder engagement and facilitation skills, with the ability to build effective working relationships, gather requirements and collaborate across business and technical teams.
  • Experience translating business and user needs into clear, actionable requirements, process improvements and change outcomes.
  • Knowledge of user-centred design approaches and experience working alongside design, delivery and technical professions to develop effective solutions.
  • Understanding of the Government Digital Service (GDS) Service Standard, digital delivery principles and the Government Digital and Data Profession Business Analyst capability framework, or the ability to quickly acquire this knowledge.

Job description

Key responsibilities

  • Analyse business problems, opportunities and operating models, considering people, processes, technology, data, information and organisational structures.
  • Conduct research and stakeholder engagement to identify business and user needs, define requirements, and translate them into effective digital and non-digital solutions.
  • Identify opportunities for process improvement, assess options and impacts, define success measures, and support the delivery of business change.
  • Produce and maintain high-quality business analysis artefacts, including process maps, Epics, Features and User Stories.
  • Work closely with Product Managers and stakeholders to support prioritisation, MVP decisions, and alignment with strategic, business and policy objectives.
  • Ensure products, services and business changes meet user and business needs while complying with organisational and policy constraints.
  • Build and maintain effective stakeholder relationships across Homes England and wider government, aligning priorities and influencing decision-making through analysis-led insights.
  • Develop a detailed understanding of business processes and collaborate with process owners to drive both incremental and transformational improvements.
  • Contribute to the Business Analysis community of practice by promoting best practice and supporting the development of colleagues.
  • Demonstrate flexibility by undertaking complementary roles where required, including supporting Product Management and User Research activities.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Name: Recruitment Team

Email: recruitmentinfo@homesengland.gov.uk

Feedback will only be provided if you attend an interview or assessment.

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