BI Analyst

BI Analyst

£55,000 per annum

Bedford

Permanent

Hybrid Working

Are you passionate about turning data into actionable insights? As a BI Analyst at MaPS, you'll be the bridge between our data, the Debt Team, and the wider organisation. Your work will drive evidence-based decision-making, enhance the effectiveness of our services and shaping the future of debt advice.

Role Overview

The BI Analyst will report directly to Continuous Improvement Manager. In this role, you will be responsible for:

• Analysing existing systems and operational procedures
• Understanding the business needs and goals of the Debt Team and wider organisation
• Acquiring relevant data from within MaPS, from suppliers and from other external stakeholders
• Cleaning, modelling, transforming and analysing data – understanding what it’s telling us and seeking to understand why
• Reviewing data collection processes and assessing the quality of information stored
• Building, maintaining and improving dashboards and reports, utilising tools such Microsoft Power BI as part of your role
• Adhering to company policies and legal requirements in relation to data collection and security
• Analysing data through a variety of statistical methods and models, and identifying challenges and opportunities
• Presenting high quality, insight and analysis using engaging visuals – telling the story of the data and providing recommendations to colleagues including senior management
• Tracking the progress of changes that are implemented through key performance indicators

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Recruitment Process:

• Initial Review: Our recruiter will review your CV. If it looks like a good fit, they'll reach out to arrange a call.
• Hiring Manager Review: If the recruiter thinks you're suitable, your CV will be passed to the hiring manager, who will decide whether to invite you for an interview.
• Interview: If selected, you'll participate in a virtual interview. This single-stage process allows you to demonstrate your skills and experience through competency-based questions. This will also require you to deliver a short presentation.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS01317

Close Date: 01/10/2026

Feedback will only be provided if you attend an interview or assessment.