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Army - Information Support Officer

Ministry of Defence

Department
Ministry of Defence
Location
Woking
Openings
1 post
Grade
AO
Salary
£27,866
Closing
Closes today
Profession
DDaT
Contract
Permanent
Security clearance
SC
Working pattern
Flexible working, Full-time, Job share, Part-time
Apply on Civil Service Jobs

Job summary

Army Training Centre Pirbright (ATC(P)) is a dynamic and fast-paced military training establishment responsible for delivering initial military training to Army recruits. We are seeking a highly organised and proactive Administrative Officer to join the Information Hub (IHUB) team.

Reporting to the Information Support Officer (ISO), you will play a key role in supporting the effective management of information and digital services across the unit. Working closely with the Senior Information Officer (SIO), Information Manager (IMgr) and Information Support Officer (ISO), you will help ensure that information, records, IT assets and collaborative working tools are managed efficiently and in accordance with MOD policies and procedures.

This is an excellent opportunity for an organised administrator with strong IT skills who enjoys working with a wide range of stakeholders and contributing to the smooth running of a busy organisation.

This position is advertised at 37 hours per week.

What they’re looking for

  • Essential skills cirteria:
  • Good administrative and organisational skills, with the ability to manage competing priorities.
  • Strong IT skills, including experience using Microsoft Office applications.
  • Excellent communication and customer service skills.
  • The ability to maintain accurate records and work with attention to detail.
  • A proactive and flexible approach to work.
  • The ability to work effectively both independently and as part of a team.
  • Strong interpersonal skills and the ability to build positive working relationships with a wide range of stakeholders.
  • Desirable Criteria:
  • Experience of SharePoint administration or content management.
  • Previous experience in information management, records management or IT administration.
  • Knowledge of MODNET, Defence digital systems or military administrative processes.
  • Experience of asset management or maintaining equipment inventories.
  • An understanding of data protection, information security and information management principles.

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at AO level. Each one links to worked examples.

Job description

Main Role Responsibilities:

  • Maintain and update the SharePoint Team Site for ATC(P).
  • Account for all ModNET assets for Alexander Barracks.
  • Account for all Communication Equipment for Alexander Barracks.
  • Advise on the effective use of IT applications available within the unit.
  • Advise users on the advantages and capabilities of collaborative working.
  • Manage unit electronic Ways of Working in accordance with local IM plan.
  • Where delegated by the Information Support Manager (ISM) managing records.
  • Assist with all MODNET moves and infrastructure & act as Authorised Demander and Local Security Officer
  • Advise on ad hoc IT queries as they arise.
  • Assist in management, control and administration of hardware and removable media.
  • Act as 'Training Administration Finance Management Information System (TAFMIS) Manager creating and managing accounts.
  • Assist with all contractors on site dealing with telecommunications and electrical works relating to IT Infrastructure hardware.
  • Carry out duties commensurate with the appointment and MOD Civil Service grade required by Line Manager or Chain of Command.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history and previous skills and experience.

At Sift, you will be assessed against the following criteria, listed in priority order:

  • Behaviour - Managing a Quality Service
  • CV

Where a large number of applications are received, an initial sift may be conducted against the Managing a Quality Service only. The remaining evidence submitted at the application stage will be assessed only if you are successful at this initial sift.

At Interview, you will be assessed against the following criteria, listed in priority order:

  • Behaviour - Changing and Improving
  • Behaviour - Making Effective Decisions

Please note:

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at AO level. Practise STAR answers and get them marked against the same framework.

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