Army - Administration Lead Officer

The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.

Aldershot Garrison delivers comprehensive, proficient administrative support to all ADMINCON units. It acts as the focal point for all security issues, advise and guidance, and provides liaison and interoperability with statutory stakeholders. Aldershot Garrison is here to assure contract coherence and governance across the estate. Maintain a healthy workplace by complying with legislation and and policy. It provides an accessible welfare support service that strengthens and enhances resilience, and to act as a community engagement focal point.

This position is advertised at 37 hours per week.

This is an exciting opportunity to join the Aldershot Garrison Headquarters team, playing a key role in supporting the delivery of administrative services that enable operational activity across the organisation.

This role will lead the Garrison Administration Office and be responsible for the coordination, management and delivery of personnel administration, financial processes, casework and governance activities. The role offers the opportunity to work across a wide range of functions, build strong stakeholder relationships and contribute to the continuous improvement of administration services.

You will play an important role in maintaining compliance with regulations and audit requirements, ensuring robust processes are in place and supporting the delivery of high-quality administrative support across the Garrison.

• Key ResponsibilitiesLead and develop the Aldershot Garrison Administration Office team, including line management responsibility for military personnel, civil servants and contractors.
• Manage and oversee personnel administration processes, ensuring records, documentation and transactions are completed accurately and in accordance with policy and regulatory requirements.
• Monitor pay, allowances and expense claims, carrying out audit and assurance activities to ensure compliance, accuracy and value for money.
• Support the management and governance of public and charitable funds, maintaining accurate records and providing information to fund managers and stakeholders.
• Coordinate annual assurance and inspection activities, implementing action plans to support continuous improvement and compliance.
• Ensure administrative policies, procedures and records are maintained in line with organisational and statutory requirements.
• Provide advice and guidance on administrative, personnel and financial processes to colleagues and stakeholders.
• Build and maintain effective relationships with internal and external stakeholders, including financial service providers and support organisations.
• Act as the Garrison Data Protection Adviser, promoting compliance with data protection policies and supporting effective information management practices.
• Produce management information and reports to support decision-making and organisational performance.
• Identify opportunities to improve processes and work collaboratively with colleagues to deliver efficient and high-quality services.

This role offers the opportunity to lead a small team, develop relationships across a diverse stakeholder network and make a direct contribution to the effective running of a busy and dynamic organisation.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

At the application stage, you will be assessed against the following criteria, listed in priority order:

• Personal Statement - 750 words demonstrating your relevant skills and experience in line with the essential criteria.
• Behaviour - Leadership
• Behaviour - Managing a Quality Service

Where a large number of applications are received, an initial sift may be conducted against the Personal Statement only. The remaining evidence submitted at the application stage will be assessed only if you are successful at this initial sift.

At interview stage, you will be assessed against the following criteria, listed in priority order:

• Behaviours Communicating & Influencing
• Working Together
• Delivering at Pace
• Developing Self & Others

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.