Applications Operations Engineer

We are currently recruiting an Applications Operations Engineer to join our Digital, Data and Technology team. This role works on a hybrid basis, two/three days from our Coventry HQ and the remainder working remotely from home, Monday to Friday.

As an Applications Operations Engineer, you will provide second and third-line support for our business-critical applications, ensuring systems operate securely, efficiently and reliably. You will support change and release management activities, maintain integrations and automations and work closely with suppliers and internal teams to resolve incidents and enhance application performance.

This position sits at the heart of AHDB’s digital ecosystem, helping to deliver stable, user-focused services while supporting the transition towards more automated, cloud-based applications across our Microsoft 365 and Azure environment. We are looking for someone who enjoys solving problems, driving continuous improvement and working collaboratively to deliver high-quality digital services.

About AHDB

We are the independent, impartial public body that unlocks success in British agriculture. Funded by a levy from over 100,000 British producers in the beef, lamb, pork, dairy and cereals sectors, we support and champion farmers, growers and processors, often where no one else can or will.

We share the expert, evidence-based research and reports that inform on-farm decision making. We promote British produce to the UK public through domestic marketing campaigns, and we identify and open new global export opportunities to help farm businesses grow.

We help levy payers learn more, sell more and export more to remain sustainable and profitable. Together, we deliver the insights, the influence and the impact that farmers need.

• Provide day-to-day operational support for key business applications, including Dynamics 365, SharePoint and Power Platform
• Investigate and resolve application incidents, service requests and user issues within agreed service levels
• Support patching, upgrades, releases and deployment activity, ensuring appropriate testing, rollback plans and documentation are in place
• Maintain accurate configuration, environment, licensing and integration records
• Support application integrations using APIs, middleware and low-code tools such as Power Automate and Logic Apps
• Identify opportunities to streamline business processes through automation and improved workflow design
• Apply security and access controls in line with AHDB policies and relevant guidance
• Work closely with internal teams, suppliers and managed service partners to maintain service reliability and support continuous improvement

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

To apply, simply upload your CV and Cover Letter via our careers portal by clicking the ‘Apply’ button on this page. Our hiring managers will review your application, and we’ll be in touch with the outcome shortly after the closing date.

Shortlisted candidates will be invited to an initial interview via MS Teams. If successful, a second-stage face-to-face interview will be held at our HQ in Coventry, Warwickshire, following our competency-based framework.

Please note that we reserve the right to close the vacancy early should we receive a significant number of suitable applications.’)

Feedback will only be provided if you attend an interview or assessment.