AI Transformation Lead (FTC)

Across government, the use of data and artificial intelligence is rapidly moving from experimentation into mainstream delivery. AI is no longer a future ambition; it is a critical capability that enables organisations to make better decisions, improve services and respond more effectively to complex regulatory and operational challenges. At Ofgem, this shift presents a significant opportunity to enhance how we deliver for consumers, strengthen decision-making and support the transition to a more secure, fair and sustainable energy system.

Ofgem plays a vital role in protecting energy consumers and enabling the UK’s journey to Net Zero. As expectations on the organisation continue to grow, so too does the need to harness data and AI in a more coordinated, strategic and impactful way. Within the Digital, Data and Security Services (DDSS) directorate, we are building the foundations to embed data-driven decision making and scale the use of AI across the organisation, ensuring that innovation translates into real, measurable outcomes.

About the role

As AI Transformation Lead, you will play a central role in shaping and delivering Ofgem’s AI transformation agenda. You will oversee a complex portfolio of products, services and initiatives, coordinating multiple delivery teams to ensure that the organisation can effectively leverage data and AI tools. This is a high-impact role that combines programme leadership, stakeholder influence and delivery oversight, with responsibility for driving progress, managing risk and ensuring that transformation activity delivers tangible value.

This is a role with real breadth and visibility. You will lead a multidisciplinary team, including specialists in benefits realisation, change and engagement, and will work across organisational boundaries to align priorities, manage dependencies and maintain delivery momentum. Operating in a fast-evolving space, you will need to balance ambition with practicality, ensuring effective governance, strong delivery practices and clear communication across both technical and non-technical audiences.

You will be responsible for:

• Leading and coordinating a complex programme of AI transformation activity, ensuring alignment across multiple teams, managing dependencies and unblocking issues to maintain delivery momentum
• Managing programme budgets, commercial arrangements and risks, while coaching and supporting delivery and workstream leads in these areas
• Developing and implementing effective stakeholder management approaches, building strong relationships and influencing across senior audiences
• Balancing competing priorities and redeploying resources as needed to respond to changing organisational needs
• Establishing and embedding appropriate governance, delivery frameworks and agile practices, working closely with the Digital Programme Office and Head of Digital Delivery
• Acting as the central escalation point for programme-level challenges, ensuring risks and issues are addressed proactively
• Driving clear, consistent communication across the AI transformation portfolio, translating complex technical concepts for a wide range of audiences
• Working with suppliers, partners and wider government data and AI communities to ensure alignment with best practice and emerging capability

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of your application, you will be asked to upload a 2-page copy of your CV and provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.