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4215 - Support Officer to Head of Strategy and Operations (Housing and Regeneration)

Welsh Government

Department
Welsh Government
Location
Wales
Openings
1 post
Grade
AO
Salary
£27,302 to £29,291
Closing
11 days left
Profession
Administration
Contract
Permanent
Security clearance
BPSS
Working pattern
Full-time, Job share, Part-time
Apply on Civil Service Jobs

Job summary

The postholder will work in the Housing and Regeneration Directorate within the Welsh Government.

The Head of Housing and Regeneration Strategy and Operations is a key strategic role working across the Housing and Regeneration Directorate to help the government meet its housing and regeneration ambitions. The work of the Head of Strategy and Operations includes strategic communications, economic analysis, corporate governance, finance management, government business, business planning and resourcing. The team is also responsible for the development and oversight of cross-cutting strategy and legislation.

What they’re looking for

  • Inbox management and prioritisation for the Head of Strategy and Operations, including replying to emails on their behalf and ensuring urgent requests are actioned.
  • Diary management and prioritisation for the Head of Strategy and Operations, including setting up virtual and in person meetings, following the preferences and ways of working of the Head of Strategy and Operations.
  • Where required taking notes and actions of meetings accompanying the Head of Strategy and Operations to senior leadership meetings and operational meetings with the branches the Head of Strategy and Operations leads.
  • Acting as the first point of contact for any enquiries for the Head of Strategy and Operations for team members and senior leaders across the organisation
  • Acting as first point of contact for the Head of Strategy and Operations in case of emergency, notifying colleagues if they are taken unwell and managing their inbox and diary in case of absence.
  • Manage the file management on behalf of the Head of Strategy and Operations to ensure a robust audit trail of sensitive operational and strategic papers.
  • Model the social model of disability in promoting accessibility and inclusion, ensuring the work preferences and adjustments of the Head of Strategy and Operations are taken into account by team members and senior leaders

Behaviours you’ll be assessed on

This advert says the panel will score you against these behaviours at AO level. Each one links to worked examples.

Job description

This role will support the Head of Strategy and Operations as part of workplace adjustments for the current postholder, supporting them to undertake their duties including diary and email management, support with notetaking at meetings as required and acting as the main point of contact for team members and senior leaders working with the Head of Strategy and Operations. As the role is specifically linked to the holder of the Head of Strategy and Operations role, the postholder will provide support in whatever senior leadership role they undertake in the organisation.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Selection process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please see advert for further details on the criteria

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:2 stage process

Stage 1Application Form

Stage 2Interview

Sift

In the event of a large number of applications, we may apply one or more of the following measures:

  • An initial sift against Experience 2. Candidates who pass the initial sift may either progress to a full sift or be progressed directly to assessment/interview.
  • We may increase the minimum score required to pass the sift.

Reserve List

A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months

Feedback will only be provided if you attend an interview or assessment.

Practise before you apply

Civil Service panels score every answer against the Success Profiles behaviours at AO level. Practise STAR answers and get them marked against the same framework.

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