26.68 SEO Operational Solutions Manager

DBS was established under the Protection of Freedoms Act 2012 on 1 December 2012, working from two sites, which are Liverpool and Darlington. We operate on behalf of government delivering Disclosure functions in England, Wales, Jersey, Guernsey and the Isle of Man, and Barring functions for England, Wales, and Northern Ireland. We function within a framework of legal and regulatory requirements and that includes work with a range of external organisations including other government departments, regulators, and trade bodies.

We provide a service that enables organisations in the public, private and voluntary sectors to make better informed, safer recruitment and other decisions. We do this by providing information to enable them to determine whether individuals are unsuitable or unable to undertake certain work, particularly with occupations involving regular contact with vulnerable groups, including children.

Our Strategy

Our current Strategy sets out our purpose, vision, and the impacts we want to achieve. Our strategy was co-created with our staff and has been supported by insight from our various partners, and throughout, you will find our ambitions to be achieved. Everything that we do within DBS, from developing our strategic intent, to the day-to-day operational delivery of our services, is underpinned by constant considerations of safeguarding, quality, sustainability, value for money, and diversity and inclusion. Our strategic objectives aim to enhance our effectiveness, influence, and customer satisfaction while fostering a supportive environment for everyone.

Equality, Diversion, and Inclusion at DBS

DBS is committed to fostering an environment that values individual differences and ensures fair treatment to unlock the full potential of staff and better support customers. Equality, diversity, and inclusion (EDI) are core to driving organisational success and we have developed specific equality objectives for DBS.

Every decision and activity will be considered through an EDI lens, aiming to build an inclusive culture, improve policies and practices, gain external assurances, and become a leading voice of good practice in EDI.

Read More

For further information, please see below for a collection of DBS strategies and business plans:

• DBS strategies - GOV.UK
• DBS business plans - GOV.UK

Job Purpose

To lead a fundamental review of how Disclosure Operations use and retain Disclosure information with full consideration of the risks and opportunities presented by our approach. The role to include:

• Liaison and engagement with a range of colleagues/stakeholders across the DBS to explore options, using influencing skills to enlist the support of colleagues in the case for change.
• Exploration of technical options/solutions that may be applied to achieve efficiencies in data retention and archive solutions
• Consideration of the implications and risks for safeguarding and for our customers in relation to a range of options for data retention periods.
• Evaluation of the contrasting approach to the use / disclosure information across all areas of Disclosure operations and the different application types considering costs of external parties eg: fingerprints
• Work with Information Asset Owners re: retention of ‘off- system’ data and its use within Disclosure
• Writing and presentation of reports to the directorate management team and SLT / ADG or Board (if required) with clearly articulated recommendations regarding our approach to using and retaining information.
• Development and monitoring of action plans and ensuring that agreed changes are delivered in a timely fashion.
• Work as part of the project with our Suppliers, advising of our strategy and defining requirements for the technical solution within R0 & R1
• This role will also Lead the Operational area on Data Migration project for LTER (Legacy Technology Estate Replacement)
• They need to review all the data held on internal systems and map this data to New Systems as and when they are onboarded ensuring all data is mapped and accessible for the Operational Requirements
• Need to ensure what is going in the archive/Data Store is mapped correctly and can be accessible to the business in a seamless view and can be pulled back into the new systems for processing
• Liaise with all areas of the business on the Data Migration to ensure all data that is held is migrated, not just operational areas eg: MIS
• QA documentation and mapping so this can be used for Testing and authorising the retention to be applied or moved to the archive system
• Encourage a culture of continuous improvement

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

To apply for this post, you will be asked to provide:

• A suitability statement of no more than 500 words, outlining how your skills, experience meet the requirements of the role, including all essential and desirable criteria, and the key responsibilities.
• Behaviour 1 - Making an Effective Decision

For all candidates who are successful at the initial sifting stage, you will be invited to a behaviour based interview that will be measured against

• Making Effective Decisions
• Managing a Quality Service
• Seeing the Bigger Picture
• Changing and Improving

There will also be experience questions based on the essential criteria.

Feedback will only be provided if you attend an interview or assessment.